Switch to Swisscom step by step
1. Order a new subscription and get your phone number
Choose an inOne mobile subscription and order it directly online with or without a mobile phone. Take your phone number to Swisscom and select the desired change date during the order process.
2. Upload final invoice from previous provider
We take care of all formalities for you. As soon as you have received the final invoice from your previous provider, upload it here.
Tip: Visit this page on your mobile phone to take a picture of your bill and to upload it.
3. Remaining costs of up to 500.- returned
If the final invoice of the former provider is verified, we will refund you the costs of up to 500.- as credit on the following twelve inOne mobile invoices.
Here are the frequently asked questions on the switch offer you have chosen.
Swisscom shall pay the previous provider’s termination fees for porting a number before the end of the minimum contract period, up to a maximum amount of CHF 500.–. After uploading or sending the respective final bill, Swisscom will credit the amount to your Swisscom Mobile bill, spread over twelve months. Valid for inOne (SME/XTRA) mobile go, premium or Swiss (SME/XTRA) mobile light and flat (e.g. inOne mobile go for CHF 80.-/month) with a minimum contract period of 24 months, excluding porting of M-Budget and Wingo. If you terminate your new Swisscom contract before the end of the term or change to a subscription that does not qualify, the credit will cease to apply.