Customer Center E-Mail + SMS TV myCloud Find a Swisscom shop Contact
Customer Center E-Mail + SMS TV myCloud Find a Swisscom shop Contact

Switch to All IP

  • The switch from analogue to the new fixed-network telephony (IP)

We can help you with the switch to All IP

Swisscom is migrating analogue fixed-network telephony to IP telephony; more than 2.1 million customers are already enjoying the benefits. Find out what the switch means for you, how you can benefit from the migration to IP, and where you can go for help.

What is All IP and why should I switch?

The old technology has come to the end of its life cycle. Internet Protocol (IP) is the most successful technology for data transmission worldwide. In addition to data, IP can also be used for image, film, music and voice transmission. Swisscom has been using IP for its Internet and TV provision for some time now and the switch from analogue to IP for fixed network telephony is also underway.


IP will simplify life in lots of areas. When all our devices, such as telephones, TV sets, radios and heating, use the same language and switch to IP this will open up completely new communication options.

Three Steps to Your New Landline (IP)

IP Quick Check

You don’t know if you’ll have to switch to a current offer or if you’re already using IP? We’d be happy to clear things up: call our free hotline on 0800 882 002 or visit our customer service centre.

Choose an Offer

Choose your landline or combo offer. You will keep your current phone number.

Landline offers

Combo offers


What are my options as an ISDN customer? Details

Connect router (Internet box)

What is new, is that your telephone will be directly connected to the router (Internet box), and no longer with the telephone outlet.

Installation instructions

Start Calling and Hear the Benefits

Sounds so unbelievably close: with our new IP landlines, you can enjoy calls with HD sound and a whole range of other benefits.

What does the switch to All IP mean for me?

Step 1 – How much does it cost to switch?

Step 2 – Can I keep my old telephone?

Step 3 – Will I need to change my home installation?

Step 4 – Specialist applications

More Benefits of Your New Landline (IP)

Crystal Clear

Our landline calls and HD phones offer crystal clear HD (high definition) sound. You can hear the other person clearer than ever before.

Unlimited Calls

Want to chat for hours on end? With Swisscom Line Plus, you can enjoy unlimited calls to all Swiss networks.

Take Calls Wherever You Are

With our “landline to go”, you can receive calls from your landline on your NATEL®



Callfilter automatically blocks unwanted advertising calls, plus calls from anonymous or unavailable numbers.

Know Who’s Calling

Your telephone’s display will show you exactly who’s calling (using Bluewin and You decide who you want to talk to.




More information about All IP:



Telephone advice

We are happy to
help you with your
request by phone.

Freephone: 0800 555 155

By customers for customers

Find solutions and communicate with
other customers.