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Bring gaming worlds to life
Discover a deeper, highly immersive gaming experience that brings the action to life in the palms of your hands. The DualSense™ wireless controller offers immersive haptic feedback, dynamic adaptive triggers and a built-in microphone, all integrated into an iconic comfortable design.

Haptic feedback
Feel physically responsive feedback to your in-game actions with dual actuators which replace traditional rumble motors. In your hands, these dynamic vibrations can simulate the feeling of everything, from environments to the recoil of different weapons.

Adaptive triggers
Experience varying levels of force and tension as you interact with your in-game gear and environments. From pulling back an increasingly tight bowstring to hitting the brakes on a speeding car, feel physically connected to your on-screen actions.

Built-in microphone and headset jack
Chat with friends online using the built-in microphone – or by connecting a headset to the 3.5mm jack. Easily switch voice capture on and off at a moment’s notice with the dedicated mute button.

Create button
Capture and broadcast your most epic gaming moments with the create button. Building on the success of the pioneering SHARE button, “create” offers players more ways to produce gaming content and broadcast their adventures live to the world.

More information about the Sony PS5 can be found here: in new tab)

Can I return or cancel a purchased PS5 console?
You can find instructions and refund guidelines on Swisscom’s Order, deliveries & returns page. All devices purchased from Swisscom are subject to a 14-day right of return and a 24-month statutory warranty.

What should I do if my console is defective or needs to be repaired?
Support for the PS5 is provided directly by Sony. In the event of a defect or if you would like any information on the guarantee, please contact Sony Switzerland’s technical support directly by phone at +41-31-528 02 76, by e-mail at or via web support(opens in new tab). Swisscom cannot provide support and does not assume any warranty or guarantee for the PlayStation®5.

Pay for PS5 games easily, quickly and securely with your Swisscom bill in the PlayStation Store. No need for a credit card or PayPal. Trainer Marcel shows you how it works in this video.

More information about Swisscom Pay: in new tab)

You can send ordered items back by post in the original, sealed and unopened packaging within 14 days, free of charge. It is not possible to return items if the original packaging has been opened or is no longer sealed, or if the 14-day period has expired.

Do you have any questions?

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0800 555 155    
Mo–Sa 8.00–20.00

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