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Opening hours:
Monday till Saturday 8.00 to 20.00


Get your laptop working professionally

The My Service Experts can set up your new laptop for secure, worry-free working, installing your software and settings and getting your device ready to use – as a convenient package or a flexible individual service.

Computer Basic: 
the hotline PC help package

For computers, laptops, printers and smart homes
For 1 user
Remote access support
Access services up to 12 times per year

6 months free*
The first year costs just CHF 60.– (instead of 120.–)

Your choice:
everything also available as an individual service on the hotline.

Supported initial start-up
Advice and installation for additional standard software
such as MS Office applications and others (max. 2)
Set up online storage for your photos, data and videos
Advice and installation of antivirus software

50% discount
One-off chargejust 80.– instead of 160.–**
Duration: 60 minutes

Safe & carefree surfing - benefit now

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All services are carried out immediately via remote access by our My Service experts on the phone.

If you buy a laptop from Swisscom and take out a My Service Computer Basic package (CHF 10.–/month) at the same time, we will give you the first 6 months of the My Service Computer Basic package for free. Thereafter, the package costs CHF 10.–/mth and can be cancelled with 2 months' notice to the end of the month.

** The comparison price is calculated from the average time required for these services and the standard price that normally applies (CHF 40.–/15 min.).

Security on the Internet is becoming increasingly important. With our combined offer blue Security & Service S your devices and your digital identity are protected.

  • With our app you protect your devices from viruses, hackers & malware. Furthermore, your digital identity is protected from cyber criminals and you can conveniently store and manage your passwords securely.
  • Our app works on various operating systems and devices. Protect your Windows PCs, Macs and Android or iOS smartphones and tablets.

* Subscription to the service(s) requires a fixed-line or mobile subscription to Swisscom and activated access to the Swisscom Customer Center.

Do you have any questions?

Sales Hotline

0800 555 155    
Mo–Sa 8.00–20.00

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