My Swisscom E-Mail myCloud TV Network & Outages Find a shop Contact
My Swisscom E-Mail myCloud TV Network & Outages Find a shop Contact

Get your laptop working professionally

The My Service Experts can set up your new laptop for secure, worry-free working, installing your software and settings and getting your device ready to use – as a convenient package or a flexible individual service.

Computer Basic: 
the hotline PC help package

​ For computers, laptops, printers and smart homes
​ For 1 user
​ Remote access support
​ Access services up to 12 times per year

6 months free*
The first year costs just CHF 60.– (instead of 120.–)

Your choice:
everything also available as an individual service on the hotline.

​ Supported initial start-up
​ Advice and installation for additional standard software
​ such as MS Office applications and others (max. 2)
​ Set up online storage for your photos, data and videos
​ Advice and installation of antivirus software

50% discount
One-off chargejust 80.– instead of 160.–**
Duration: 60 minutes


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All services are carried out immediately via remote access by our My Service experts on the phone.

If you buy a laptop from Swisscom and take out a My Service Computer Basic package (CHF 10.–/month) at the same time, we will give you the first 6 months of the My Service Computer Basic package for free. Thereafter, the package costs CHF 10.–/mth and can be cancelled with 2 months' notice to the end of the month.

** The comparison price is calculated from the average time required for these services and the standard price that normally applies (CHF 40.–/15 min.).

Highlights

Product description

Product properties

Scope of delivery

Virus and hacker protection for your laptop

With Internet Security, we protect your devices from potential risks so that you can enjoy worry-free surfing all the time. Install our multi-award-winning Internet Security solution on your computer, tablet or smartphone. The subscription provides comprehensive protection for up to 10 devices.*

​ Protection against viruses, hackers and spyware
​ Protects children by controlling Internet use
​ Protection from dangerous websites
​ E-banking security

Additional benefits:

​ Swisscom Support included
​ All on one bill

6 months free*
The first year costs just CHF 41.40 (instead of 82.80)

Ihre Freiheit:
alles auch als Einzelleistung via Hotline.

​ begleitete Erstinbetriebnahme
​ Beratung und Installation für weitere Standardsoftware
​ wie z. B. MS-Office-Anwendungen und andere (max. 2)
​ Onlinespeicher für Ihre Fotos, Daten und
​ Videos einrichten
​ Beratung und Installation zu Antiviren-Software

50% Rabatt
Einmalig: statt CHF 160.– nur 80.–**
Dauer: 60 Minuten

For more information go to swisscom.ch/internetsecurity(opens in new tab)

 

* Internet Security costs CHF 6.90 a month for up to 10 devices. The first six months are free. Internet Security can be cancelled with a two-month notice period to the end of a month. To receive Internet Security, you will need an active Swisscom Internet subscription (e.g. inOne home S at CHF 65.–/mth, activation fee CHF 59.–) and a Swisscom login for the Customer Center.

Protect yourself from online crime

Enjoy more relaxed surfing from now on with Swisscom. The new Easy Cyber Insurance service supports customers who are victims of online crime, such as cyberbullying and cyber attacks. Comprehensive Internet legal expenses insurance.

​ Copyright infringement
​ Misuse of credit card details
​ Online shopping
​ Identity theft
​ Online bullying
​ Data recovery and virus removal
​ No excess

7.90/mth per household*

Ihre Freiheit:
alles auch als Einzelleistung via Hotline.

​ begleitete Erstinbetriebnahme
​ Beratung und Installation für weitere Standardsoftware
​ wie z. B. MS-Office-Anwendungen und andere (max. 2)
​ Onlinespeicher für Ihre Fotos, Daten und
​ Videos einrichten
​ Beratung und Installation zu Antiviren-Software

50% Rabatt
Einmalig: statt CHF 160.– nur 80.–**
Dauer: 60 Minuten

For more information go to swisscom.ch/easyinsurance(opens in new tab)

 

* Only for private individuals.

Save your data securely

Back up your photos, videos and data outside your devices in the cloud. If you lose your phone or your laptop gets damaged, your data is safe in the cloud. You can access it any time from any device, anywhere in the world.

​ Backups on Swiss servers
​ Pictures and videos: unlimited storage
​ Files and documents: 250 GB of storage
​ Create and share albums
​ View photos on Swisscom blue TV

myCloud Standard free*
for Swisscom customers

Ihre Freiheit:
alles auch als Einzelleistung via Hotline.

​ begleitete Erstinbetriebnahme
​ Beratung und Installation für weitere Standardsoftware
​ wie z. B. MS-Office-Anwendungen und andere (max. 2)
​ Onlinespeicher für Ihre Fotos, Daten und
​ Videos einrichten
​ Beratung und Installation zu Antiviren-Software

50% Rabatt
Einmalig: statt CHF 160.– nur 80.–**
Dauer: 60 Minuten

For more information go to swisscom.ch/mycloud(opens in new tab)

 

* With an inOne, Vivo or infinity subscription. Anyone who is not a Swisscom customer receives 10 GB of storage space for photos, videos and files with myCloud Light.

Additional services

As a Swisscom customer, you have access to a full range of additional services. Find the right service to support you with your products and devices.

Discover additional services(opens in new tab)

Do you have any questions?

Purchase advice by telephone

0800 555 155    Mo-Fr 8:00-19:30

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