My Swisscom E-Mail myCloud TV Network & Outages Find a shop Contact
My Swisscom E-Mail myCloud TV Network & Outages Find a shop Contact

You deserve the best service

Ready to help you 24/7

We’re opening up opportunities in the networked world

We are your trusted partner in the networked world – from advice and support on any issue through to tips & tricks and information about the latest opportunities for you.

Service and advice

Anywhere, anytime

  • My Swisscom App: access your products, subscriptions and data from anywhere. (Connect Service App Test Winner 2021)
  • Chat/WhatsApp: our experts are available via Chat or WhatsApp
  • Community: customers helping customers
  • Swisscom Academy: free online courses and video tutorials about the digital world

Service and advice

In person in the Shop

  • Shops: personal advice and support in a Swisscom Shop near you
  • Repair Center: smartphone repairs within 24 hours

Service and advice

Over the hotline or at home

  • Hotline: call 0800 800 800 to discuss your enquiry over the phone
  • My Service: support with all technical issues, over the phone or in person at your home
  • Home app: for controlling your smart home and managing your WLAN settings
  • Home installation: request a visit from one of our engineers

Ready. In the network for Switzerland

Notebook mit Mycloud

99.9% network coverage

We offer you the best network coverage in a multi-award-winning mobile network – we are also an excellent front-runner in the field of 5G.

chip netz testsieger mobile
testsieger mobile
chip netz testsieger mobile
chip netz testsieger mobile
landkarte CH

Biggest fibre-optic network

The biggest fibre-optic network in Switzerland is constantly expanding. By 2025 we’ll have doubled coverage to around 60%.

Ready. For whatever you want to do.

We offer you flexible deals and innovative services to make your life easier every day.

Notebook mit Mycloud

Switzerland’s favourite Mobile subscription

  • Unlimited wherever you are. In Switzerland and in Europe. 5G included.
  • Adaptable to your needs at any time. With flexible options.
  • All devices combined in one subscription. Laptop, tablets, smartwatches and trackers.
Notebook mit Mycloud

Flexible total packages for your home

  • Internet, TV and telephony. Combined the way you want.
  • Safe surfing in the biggest high-speed network.
  • The best from the world of entertainment.
Notebook mit Mycloud

Far more than just TV

  • A world full of emotion. Unforgettable TV experience.
  • Unlimited entertainment. Sport, films and series for home cinema.
  • Watch TV as never before. Lots of extra functions and ultra-simple operation.
Notebook mit Mycloud

For your smart everyday life

  • Control your home conveniently with the Swisscom Home App or by voice via the Swisscom Box.
  • Greater convenience: control music, lights and your robot vacuum cleaner easily from the comfort of your sofa.
  • For greater security. Keep an eye on your home at all times via cameras

Ready together for a sustainable Switzerland

We are the most sustainable telecom provider in the world. For you and the next generation. Since 2020 we have been operating climate-neutrally. We want to continue to build consistently on this lead and save 500'000 tonnes of CO2 by 2025 – with your help.