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Telephone consultation

Telephone support

The Amico experts are able to solve most technical problems quickly and easily via remote access to your computer.
Service hours
Mon – Fri 08.00-21.00 Uhr
Sat 08.00-17.00 Uhr
CHF30.–/ 15 min. (without subscription)

Pay only 19.- per request with an Amico Plus subscription.

Call our Amico experts on our freephone number 0800 803 175.

Or arrange an appointment for a telephone consultation.

Contact form

Setting up an e-mail account:


Setting up and configuring an e-mail address in an e-mail programme (e.g. B. Outlook or Apple Mail)

15 min.

Installation of devices and software:


Installing devices such as printers, cameras or scanners

30 min.

Installing software such as iTunes, Microsoft Office or PDF Reader

30 min.

Mobile phone synchronisation:

Setting up synchronisation of addresses, photos and music between mobile phones and computers 45 min.

Other requests:


Solving individual computer problems related to software, operating system, operation and configuration ( e.g. error messages and printer problems)

30 min.

Virus and security checks

45 min.
Our Amico experts will also be happy to help you with any other issues