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Customer Center E-Mail + SMS TV myCloud Find a Swisscom shop Contact

Directory enquiries and wake-up call service

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Get hold of the contact details you need quickly and reliably using 1811 directory enquiries – by phone or SMS.

1811 directory enquiries

Do you need a doctor’s phone number, the number for a furniture store or the address of a restaurant in your area? 1811 is Swisscom’s reliable, expert directory enquiries service, providing professional support when you're looking for up-to-date national and international addresses. Around the clock. Seven days a week. In German, French, Italian and English. On the phone and by SMS.





Contact 1811 by SMS

Send a text to 1811. You will receive an SMS with the contact details for the person you are looking for.

Address and telephone number enquiries

 

Send an SMS including the surname, first name, town/postcode to 1811.

Name and address enquiries

 

Send an SMS with the telephone number of the person you are looking for to 1811.


The 1811 SMS enquiry can only provide addresses and telephone numbers that are listed in the telephone directory.




Charges for directory enquiries

 

Information by telephone

Network access charge

 

Cost per minute and connection charge*

*No connection service available for Mobile Prepaid

CHF 1.90

 

 

CHF 1.90/min.

(per second billing)

 

SMS enquiries

Enquiry using surname, first name and town

 

Enquiry with phone number

CHF 1.-

 

 

CHF 1.-


Please note:

Auch nicht erfolgreiche Anfragen werden verrechnet.

A tariff surcharge will be incurred for SMS enquiries from abroad. The surcharge corresponds to the standard price for sending an SMS from the country in question to Switzerland. More about international rates.

 

All prices include VAT.




1145 for people with a visual or physical impairment

The 1145 directory enquiries service is available to people with visual impairments or physical disabilities. This is Swisscom’s professional directory enquiries service to support people with a physical disability.

 

More information

 




Information services & wake-up calls

Wake-up calls & speaking clock

Weather & traffic

Rega & Air Glaciers

Sports & Lottery

Events/Regioinfo

 

Expertise

Qualified employees provide professional assistance with your enquiry.

 

Reliable

You can reach us around the clock.

 

Experience

1811 replaces the previous 111 number. Your directory enquiries service since 1921.

 

Language skills

We are happy to help you in German, French, Italian or English.