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Information

Directory enquiries at an

unbeatable price

1811 – Switzerland's directory enquiries number.
Simple, fast, reliable. Since 1921.


1811 - Directory enquiries for everything.

You will receive information, which is updated daily.
National and international information
Around the clock, 365 days a year
German, French, Italian or English
Direct forwarding by call agents; short-dial button or voice prompt



Find out everything you want to know at once – with just one number

Are you looking for a doctor’s telephone number, the number for a florist or the address of a furniture store in your area? Phone Swisscom information 1811. You can reach us around the clock, fast and reliably.

Private addresses Business addresses Emergency numbers
Hotels Bars/restaurants Delivery addresses
Tradesmen Cinemas Florists



1811 SMS enquiry


Send an SMS with the surname, first name and place of residence (or postcode) ortelephone number to 1811 to get the desired telephone number or address details, respectively.


How to retrieve addresses and telephone numbers

Send an SMS with the surname, first name and place of residence or postcode (at least the surname and place of residence or the postcode) of the person you are looking for to the number 1811. You will receive an SMS reply containing the complete address and telephone number. If your enquiry produces multiple hits, you will receive a numerical list containing all hits. In order to receive the correct address and telephone number in an SMS, simply send the appropriate number from the list back to the number 1811.


How to retrieve names and addresses

Send an SMS with the telephone number of the person you are looking for to the number 1811. You will receive an SMS reply containing the name and complete address of the owner of this telephone number.


Note:

  • The 1811 SMS enquiry can only provide the addresses and telephone numbers of persons who are listed in the telephone directory. The data is based on the information contained in the telephone directory of Swisscom.
  • Abbreviate the search terms: In order to make entering the information easier, you can shorten long search terms by using the star symbol (*). Example: Sample San* Ber* stands for Sample Sandra from Bern.
  • Search by postcodes instead of the place of residence: If, for example, you are looking for a restaurant in Solothurn, and know that the postcode for Solothurn is 4500, you can formulate your enquiry as follows: Restaurant 4500.



Search results with map

As a mobile phone customer you will automatically be sent a free* SMS with the information about the search results, including a map link.



* The SMS is free of charge. The costs for data transmission when using the map depend  on the respective NATEL® subscription or NATEL® easy offer.




Prices

Connection fee for two queries 1.90
First minute 1.90

From the 2nd minute and call connection

 

  • With fixed network and NATEL® subscription
  • With prepaid mobile service No call connection with prepaid mobile

 

 

0.22/min.
1.90/min.

 


Prices for SMS enquiry

Enquiry using surname, first name and place of residence 1.- Unsuccessful requests are also charged.  
Enquiry using telephone number 1.- Unsuccessful requests are also charged.  
Reply containing a numerical list with all hits 0.20  
Map of the location in question FreeThe map itself is free. The costs for data transmission when using the map depend on the respective NATEL® subscription or NATEL® easy offer.  

A tariff surcharge will be incurred for SMS enquiries from abroad. The surcharge corresponds with the standard price for sending an SMS from the country in question to Switzerland. More on the charges for SMS abroad


All prices in CHF incl. VAT.


Calls from public payphones

Minimum charge 3.50
Connection fee 1.90
Basic surcharge 0.50
Call continuation charge 1.90/min.

(in blocks of CHF 0.10)