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Customer Center E-Mail myCloud TV Network status Find a shop Contact

An even better service exclusively for you.

Priorité is the premium programme for our special Swisscom residential customers. What can you expect? Excellent personalised service, first-class products and a chance to have a say in new features.


That's our thanks to you for your loyalty.
Priorité lets us prove day in, day out how much we value you.

Priorité Hotline

No matter what your enquiry, you can reach us Monday to Friday, 7.30 am to 6.30 pm.



Free Workshops: Taking professional photos with your smartphone

Modern smartphones aren’t just fitted with shiny, high-end camera lenses. They are also equipped with fascinating artificial intelligence that enables users to take wonderfully expressive photos. Learn how to get the most out of your smartphone photos in this professionally led workshop by Swisscom Academy – free for Priorité customers.

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Take part and win: two pairs of tickets for a day of skiing with Swiss Ski athletes in Zermatt

Why not end your winter season on a real high note? Explore a wide range of slopes in the highest ski resort in the Alps, under the professional guidance of Swiss ski and snowboard stars. As a Priorité customer, you’re in with a chance of winning this unforgettable skiing or snowboarding experience.