Meta navigation

Swisscom Services

  • Our My Service experts recommend:

    Spring cleaning for your PC.

Five tips for a quicker and more secure PC

Get your PC fit for the new year. Our My Service experts’ practical tips show you how to make your PC quicker and more secure. Our My Service experts are here to help if you require personal support.

👍 Service tips
Tip 1 Computer expert check 

A My Service expert will carry out the following tasks on your computer via remote access:


  • Performance check
  • Deletion of unused programs and files
  • Security settings check
  • Advice on passwords and data security
  • Fixes for minor issues

As an individual service or free for My Service subscribers (subscription from CHF 19/month).

Find out more

Tip 2 Change your passwords

Simple passwords can be easily guessed by fraudsters, and should be changed regularly.

Find out more

Tip 3 Change your passwords via the Customer Center
  Your Swisscom Login Password and email passwords can be easily changed via the Customer Center.

Tip 4

Empty your recycle bin and delete temporary files


Empty your email program’s deleted items regularly and delete temporary internet and website files from your browser. Then restart your browser. This helps you save valuable storage space. 


Tip 5

Update programs regularly

  Update your operating system and installed programs such as Java, Flash Player and Acrobat Reader regularly when reminded to do so. For security reasons, these should always be kept up to date.

Consulting & Services

Customer forum

Swisscom Support Community

Find the solutions and share them with other users and customers.

Help topics

Instructions, tips and product help


My Service

Swisscom experts support you if you have problems with your computer, mobile phone or other devices.

Go to My Service

Swisscom Academy

Discover how to use your device step by step in our practical courses.

Go to Swisscom Academy


Swisscom Friends

Experienced users from your neighbourhood offer help with technical problems.

Go to Swisscom Friends

Online Services

Keep control of all your products online and resolve problems yourself with our online services.

Go to Online Services