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Our promise

Our promise

We’re simply always there for you.

We do everything to ensure the best service.

You can count on our highly qualified employees and service centres throughout Switzerland. Our service has received multiple distinctions.

Things that are easier online

Online Service

Our online services allow you to keep track of your products online and deal with various issues on your own. Easily and quickly.

Find out more

Technical support


Discover our award-winning services: such as our technical on-site support, for instance. Our Community, the new neighbourhood support platform Swisscom Friends or our great choice of courses.


We make everything easy.
Anytime, anywhere.

You are our top priority. And you choose how you want to communicate with us – by phone, app, online or in person at one of our shops. We’re also more than happy to come to your home directly.



We go the extra mile for you.

We hope to continue offering you top service in the future and will invest a great deal of energy into new services that make your life even easier. And we’ll go off the beaten path to forge partnerships with startups.

Swisscom Friends


Join us

Become part of our community.

We firmly believe that we have plenty to learn from our customers. Share your knowledge in our community.

Support Community
Swisscom Friends