Enjoy a convenient, secure and relaxed shopping experience in the Swisscom Online Shop. Without any queues or stress. Furthermore, you will also benefit from exclusive services.
Extend your NATEL® subscription online and you will receive a new mobile phone of your choice at particularly favourable conditions thanks to the NATEL® loyalty offer. After you log into your profile, you will be able to see your discount on the respective device and whether you are already entitled to receive it.
* On taking out a new subscription, a one-time additional fee of CHF 40.- is incurred for a SIM card.
With your NATEL® or Swisscom login, making purchases in the Online Shop is easier and more convenient than ever. Your address data are saved in your account, and all your orders are listed. You can check the status of your orders, save products that interest you on a watch list and enjoy access to exclusive special offers.
As a Swisscom customer, you do not need a credit card to go shopping at Swisscom. You can simply pay for your purchases with your fixed network or mobile phone bill within 30 days.
If you wish, you will receive elegant gift-wrapping in the right size for free with every order. Of course, we will deliver the product to the address of your choice.
If the product is not as you imagined it, you can return it within 14 days and get your money back. This means that you will not be forced to exchange the product or to accept a voucher.
You will receive a code together with your order confirmation. It can be used to track your order processing status. So you can find out exactly where your order is at any time. Please note that order status information is not available for every product.
If you have a private PostFinance account, you can make purchases in the Swisscom Online Shop without incurring any extra charges. You have at your disposal the following forms of payment: PostFinance Card and PostFinance E-Finance. To make the payment, you need the respective standard security elements of your postal account.