Callfilter spares you the hassle of unsolicited cold calls. It automatically blocks incoming calls from numbers on a list that is continually updated using specific criteria. This service is for free.
In addition to Callfilter, you can create your own list of blocked numbers. To do this, select on My Swisscom (Customer Center) ‘Manually block and enable numbers’ in the ‘Related topics’ tile. You can add up to 200 numbers and update your list at any time. If you would like to block calls from a particular canton or country, please enter the dialling code in question followed by an asterisk (for example, England with international prefix +44 12*).
You can also block numbers right on your phone. Please note that these call barring can only be reversed in My Swisscom.
You can set your mobile phone to stop you being disturbed by calls or messages when on holiday or during an important appointment. With Android phones, you can block individual numbers and specific types of call (Instructions for Android), while with Apple devices, you can define periods during which you do not wish to be disturbed as well as contacts that can still get through even when Do Not Disturb is set (Instructions for iOS devices).
Next to annoying calls with Mobile you can also block unsolicited SMS. Extra care should be exercised when you are requested to send back a SMS or call a number. In particular, this is true if you do not know the company behind the advertising SMS.
If you do not want to receive further advertising SMS from a company, you can cancel them thusly:
Additional advice on protecting yourself from unwanted calls is provided below:
Regardless of call blocking, the emergency number 144 is always available. General services and emergency numbers can be called even when blocking is activated.
To block SMS/MMS short numbers and Swisscom Pay for adult entertainment, go to the ‘Block mobile payment’ tile in My Swisscom and select the ‘Manage settings’ button. Here you can define which services you wish to block.
By default, Swisscom blocks access to value-added services such as the use of erotic services via SMS/Easypay and the use of 0900, 0901 and 0906 numbers for persons under 16 years of age. From the age of 16, the blocking sets are automatically deactivated.
If you block all value-added services, you will no longer be able make payments via your mobile bill through NATEL® Pay, Easypay & SMS short numbers.