FAQ

Was zählt als eine Registration?

Eine "Registration" bedeutet eine in Zoon registrierte E-Mail-Adresse, welche in der betreffenden Lizenzperiode auf der Plattform einen Buchungsvorgang abgeschlossen hat. Als eine Registration gilt eine An- oder Abmeldung, aber auch eine gelöschte Buchung. Ein Benutzer, der eine entsprechende Event Webseite besucht, ohne den Buchungsprozess abzuschliessen, gilt nicht als "Registration". Die effektive Anzahl Registrationen wird nach dem Event oder abgelaufenem Lizenzjahr festgestellt.

Was sind die Mindestlaufzeiten?

Die Mindestlaufzeit beim Abschluss einer Jahreslizenz beträgt 12 Monate.

Was sind einmalige Einrichtungskosten?

Uns ist wichtig, dass Sie ab dem ersten Tag das volle Potential von Zoon nutzen können. Darum unterstützen wir Sie initial mit der Einführung und Konfiguration der Plattform. Die einmaligen Einrichtungskosten variieren je nach gewähltem Abomodell. Kontaktieren Sie uns für genauere Details.

Custom Event ICT

Custom solutions for
special events

When it comes to planning your event, Swisscom Broadcast’s experts have got it covered – from the initial concept to the awards ceremony; from laying the cables to the secure operation of the media centre. We cater to your individual needs, with one-stop solutions that include design, project management, implementation and staging.

Our pros can handle any challenge

Thanks to our many years of event experience and numerous successful realisations, we know exactly what is important. We rely on experienced and certified professionals who ensure seamless planning and realisation.
Our flexible concept adapts to any size of event and ensures efficient and cost-effective realisation.

Your benefits

Made in Switzerland

Customised & flexible

One-stop solutions

The four stages of a successful event

Concept and design

Our professionals will provide you with a customised solution for your event. We will be delighted to put together a package of products for you that offers maximum performance, reliability and availability and exceptional, impressive security features. The modular package is the ideal solution for challenging, large-scale events.

Your benefits

Ideal for large, complex projects
Personal advice and support from Swisscom Broadcast experts on site
Complete flexibility and 100% tailored to your needs
Numerous security options

Implementation

We accompany you from the conception to the punctual start of your event. Thanks to modern tools and innovative processes, we keep you continuously informed of progress. We take the technical burden off your shoulders so that you can concentrate on other tasks.

Your benefits

A central point of contact for all technical matters
Established processes and modern standards
Always one step ahead by using the newest technologies

Project management

Our project managers have decades of experience in the technical planning and implementation of national and international events. They are the main contacts for our customers and effectively coordinate all the relevant stakeholders.

Your benefits

Project managers with experience and qualifications in the events industry
A central point of contact for technical challenges
A network of partners and key personnel

Management

Our Operations Managers monitor the services provided to ensure they run smoothly. Should problems occur anywhere, appropriate measures are immediately taken in the background to minimise disruption. Our processes ensure that our best engineers and technicians are involved in troubleshooting straightaway.

Your benefits

Centralised monitoring
Transparent communication
Professional reporting

Your contact person

Any questions? Get in touch. We will be happy to help.

Franco Blumenthal
Senior Project Lead

Adrian Wendel
Event Solution Manager

Roger Fügli
Senior Project Lead

Tamer Hinnawi
Event Solution Manager

Nico Lienhard
Event Solution Manager