Microsoft Teams Telephony & Phone System Management

Teams Telephony – make calls using your fixed-network number wherever you are

Turn Microsoft Teams, the comprehensive business collaboration platform, into an integrated telephone system: using Microsoft Teams Telephony from Swisscom, your employees can make calls directly via the app on their desktop, tablet and smartphone. Make international phone calls in the customary high Swisscom voice quality directly from the Teams environment using your fixed-network number. 

Your benefits

One smart application for everything: telephony, chat, central document storage, screen sharing and more

Mobile use: control your availability and use the app to make calls with your fixed-network number, whether you are working from home, on the move or in the office.

Virtual telephone system: Using Microsoft Teams on the Microsoft 365 cloud can replace your existing telephone infrastructure and the need to purchase a new system

When is it the right solution?

Looking for an efficient collaboration platform that allows your employees to make calls and collaborate efficiently, regardless of location and device?

Microsoft Teams Telephony from Swisscom helps you avoid high investment costs in traditional telephone systems and reduces the complexity of your telephony installation. Switching to cloud-based telephony opens up new cross-company collaboration opportunities for your employees – whether they are using a laptop, smartphone, tablet or PC.


with Swisscom

Use MS Teams now also with your mobile number

The exclusive Swiss-wide offer will soon be available for enterprise customers with NATEL®go.


Microsoft Gold Partner Logo

Why Swisscom?

  • A trusted partner: Rely on our smooth, responsive support for your transition to Teams Telephony. As an extra, you can also leave the operation of your solution to use – from monitoring to management.
  • Needs-based: Combine your Teams Telephony solution with other Swisscom services, in line with your requirements.
  • Exceptional quality: Communicate with your customers in the exceptional Swisscom voice quality you have come to expect.

Your journey to Teams Telephony


The first step

Arrange a free consultation. We will be happy to show you the benefits of Teams Telephony.

For SMEs

Microsoft Teams Telephony factsheet

For Enterprise Customers

Phone System Management factsheet

FAQs for Enterprise Customers

How Teams Telephony works

Whether in the office, working from home or on the move, with Microsoft Teams, your employees can make calls securely, regardless of location. As you are connected to the cloud, there’s no need for a physical telephone system and your employees are able to communicate with each another and with customers via the desktop and mobile app in exceptional voice quality. 

So funktioniert Teams Telefonie in der Schweiz


Do I need a special licence for Microsoft Teams Telephony?

Microsoft Teams Telephony from Swisscom can be used by any Microsoft 365 business customers. Availability of the telephony functions in Teams requires a Teams phone licence.

Can I get started with Microsoft Teams Telephony right away?

What happens with my existing telephone line and telephone system?

What happens during a complete changeover to Teams Telephony?

Why is Swisscom the ideal partner for Microsoft Teams Telephony?

Find out more

Microsoft Teams Telefonie

Microsoft Teams courses for SMEs

Familiarise yourself with Teams in our free training courses or book an individual workshop for your SME. 

Microsoft Teams Telefonie

Microsoft Teams Telephony with Operator Connect

Discover Microsoft Teams as a fully-fledged telephony system using Operator Connect. 


Combine with other Swisscom solutions

Microsoft 365

The Microsoft 365 cloud solution supports mobile working and helps companies accelerate digitisation.

Compatible communication solutions

Discover our flexible communication offerings With Enterprise SIP for enterprise customers or Smart Business Connect for SMEs, we have the perfect products for your needs. 

  • “The Telephony solution makes Teams the essential tool for every business.” 

    Marcel Jampen, Division Manager Market, 


    Portrait Marcel Jampen
  • “With Teams, our employees have a modern tool for collaboration and telephony.” 

    Guido Peter, Co-Head ICT

    Soudronic AG

    Portrait Giudo Peter

Any questions about Teams Telephony? Our experts will be happy to advise you.