eGovHub: online counter, online citizen portal and more 

Digitalise public authorities with eGovernment services 

With online counters and citizen portals, public authorities offer their inhabitants low-threshold contact options and modern services 

Swiss cantons or municipalities benefit from the eGovernment services when looking to expand their online citizen portals or online counter. The digitalisation of public authorities makes eGovernment as simple and convenient as online shopping. Secure identification, electronic signatures and stamps, professional application interfaces and AI are all available. 

eGovHub enables cities, cantons and municipalities to further digitalise their processes, to work with us to implement innovative solutions and to expand their existing eGovernment services. 

Swisscom’s eGovernment services include ready-to-use tools for quickly and simply expanding the digital service offer provided by cantonal portals or digital public authority counters. They add tools like online identification, AGOV login, QES or public authority stamps to existing portals so that only people who have been clearly identified can use the services.

When is it the right solution?

To enable optimum collaboration between cantons, municipalities and other state and private institutions, the tried-and-tested products and tools are connected via the eGovHub. This makes it easier to integrate pioneering new technologies into existing portals and enables gradual development. 

The government offering combines the expertise of the Swisscom subsidiaries ajila, Innovative Web (i-web) and Swisscom Trust Services. Six cantons and 550 cities and municipalities already rely on the solutions of these Swisscom subsidiaries in the area of eGovernment and web presence. Customers include numerous cities and municipalities in German- and French-speaking Switzerland with around 3 million inhabitants. 

Your benefits:

  • Access over 200 standardised and established processes
  • Benefit from our implementation expertise
  • Develop customised public authority processes 

Learn more about Swisscom eGovHub

What you get with Swisscom eGovHub

The Swissscom eGovHub enables simple identification and registration in the eGov residents' portal and overarching processes between cantons and municipalities. End-to-end networking Consultancy services 

Integrate specialised applications and data portals into your digital service processes via tried-and-tested interfaces. 

Examples: Residents, finance, taxes, debt collection, construction, energy supply 

With the Swisscom eGovHub, you can expand your existing government portal on a modular basis according to your requirements. You can expand your offering as required with additional ready-to-use tools. 

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