Swisscom Webex
Swisscom Webex – telephony, meetings, messaging and AI
Simple, smart all-in-one platform for efficient communication and collaboration.
Improve your communication processes with our state-of-the-art all-in-one solution. Take advantage of premium devices, professional support, innovative Webex AI technologies and transparent cost structures. Our platform combines telephony, messaging and meetings in a single flexible and scalable solution that will set your company up for future success.
The Swisscom Webex modules
With our modular, integrated solution, you decide what is right for your business and only pay for what you actually need.
Telephony
Swisscom Webex Calling is a cloud-based telephone service that allows you to make and receive calls anywhere and on any device. You can be sure of a stable connection and exceptional sound quality to guarantee clear, interruption-free calls at all times. With the AI Assistant, you will increase your productivity thanks to live transcriptions, automated summaries and state-of-the-art noise cancellation – saving you valuable time, helping you to work more efficiently and enabling you to keep track of all the key information from every interaction.
Meetings
Enjoy maximum flexibility with the option to add external and internal guests to your HD video and audio conferences at any time with ease, and host up to 1000 participants. Easily share screen content, applications and files. The user-friendly meeting control panel offers features such as breakout sessions, virtual backgrounds, real-time translations in over 100 languages and live surveys.
Messaging
Swisscom Webex Messaging keeps your team connected quickly and easily. Centralised storage of chats, files and conversations means users can access content at any time, whether they are in the office, working from home or on the move. The intuitive interface saves time, reduces the need for coordination and agreement by email and ensures clear communication. Thanks to integrated security and a seamless connection to meetings and calls, your team remains flexible, focused and productive – right from the start.
Contact centre
The contact centre solution allows you to consolidate all your customer enquiries from various channels in a single centralised location. This, in turn, allows your employees to keep on top of queries at all times, meaning they can respond more swiftly and efficiently and impress your customers with outstanding service. The result is transparency, a strengthened team and the reassurance that no enquiries will be missed.
Control Hub
Nowadays, it is more important than ever to keep meaningful data. The Webex Control Hub gives you valuable, real-time insight into your business communication. The integrated reporting feature helps you to identify application trends, analyse weaknesses within your company and make targeted improvements. For example, you can retrieve your entire call history including missed calls, received calls and outgoing calls, evaluate call quality or track the number of messages sent and meetings held.
Customised expansion
Configure Swisscom Webex to suit your own needs – our experts can offer personal guidance should you need it.
Our service
Premium devices suitable for any application
A single platform for a first-class customer experience
Why choose Webex with Swisscom?
What our customers say
FAQs on Swisscom Webex
Can Swisscom Webex be combined with M365/Microsoft Teams?
Swisscom Webex can be combined with M365 and Microsoft Teams very easily. If, for example, you already use Microsoft Teams for meetings and messaging, you can introduce Swisscom Webex for all your telephony needs and use premium Cisco desk phones for professional communication.
Which devices can I use with Swisscom Webex?
For the best voice quality and full range of features, we recommend Cisco devices. We will be happy to help you personally select the right devices.
Which AI features does Swisscom Webex offer?
The AI-powered features include, for example, intelligent assistants, automated transcriptions, translations in real time and optimised audio and video quality.
Is Swisscom Webex also suitable for small businesses?
Swisscom Webex is an excellent choice for businesses of any size: the platform is flexible, so it is easy to scale up and adapt as your business grows. Our experts will be pleased to provide customised advice and show you how Swisscom Webex can support your business.