Swisscom Webex 

Swisscom Webex – telephony, meetings, messaging and AI

Simple, smart all-in-one platform for efficient communication and collaboration. 

Improve your communication processes with our state-of-the-art all-in-one solution. Take advantage of premium devices, professional support, innovative Webex AI technologies and transparent cost structures. Our platform combines telephony, messaging and meetings in a single flexible and scalable solution that will set your company up for future success.

The Swisscom Webex modules  

With our modular, integrated solution, you decide what is right for your business and only pay for what you actually need.

Telephony

Swisscom Webex Calling is a cloud-based telephone service that allows you to make and receive calls anywhere and on any device. You can be sure of a stable connection and exceptional sound quality to guarantee clear, interruption-free calls at all times. With the AI Assistant, you will increase your productivity thanks to live transcriptions, automated summaries and state-of-the-art noise cancellation – saving you valuable time, helping you to work more efficiently and enabling you to keep track of all the key information from every interaction.

Meetings

Enjoy maximum flexibility with the option to add external and internal guests to your HD video and audio conferences at any time with ease, and host up to 1000 participants. Easily share screen content, applications and files. The user-friendly meeting control panel offers features such as breakout sessions, virtual backgrounds, real-time translations in over 100 languages and live surveys.

Messaging

Swisscom Webex Messaging keeps your team connected quickly and easily. Centralised storage of chats, files and conversations means users can access content at any time, whether they are in the office, working from home or on the move. The intuitive interface saves time, reduces the need for coordination and agreement by email and ensures clear communication. Thanks to integrated security and a seamless connection to meetings and calls, your team remains flexible, focused and productive – right from the start.

Contact centre

The contact centre solution allows you to consolidate all your customer enquiries from various channels in a single centralised location. This, in turn, allows your employees to keep on top of queries at all times, meaning they can respond more swiftly and efficiently and impress your customers with outstanding service. The result is transparency, a strengthened team and the reassurance that no enquiries will be missed.

Control Hub

Nowadays, it is more important than ever to keep meaningful data. The Webex Control Hub gives you valuable, real-time insight into your business communication. The integrated reporting feature helps you to identify application trends, analyse weaknesses within your company and make targeted improvements. For example, you can retrieve your entire call history including missed calls, received calls and outgoing calls, evaluate call quality or track the number of messages sent and meetings held.

Customised expansion

Configure Swisscom Webex to suit your own needs – our experts can offer personal guidance should you need it. 

Our service

Downloads

Premium devices suitable for any application 

Desk phones

Choose premium Cisco desk phones for Swisscom Webex to create a future-proof solution combining performance, quality and ease of use. These devices are specially developed for businesses that have high expectations in terms of voice quality, availability and integration into their communication infrastructure.  

Your benefits at a glance:

  • Clear voice quality and maximum reliability: State-of-the-art audio technology and AI noise cancellation ensure clear calls even in noisy environments. 
  • Easy to integrate into Swisscom Webex: Hardware and collaboration platforms work together seamlessly, whether in the office, working from home or on the move. 
  • Developed for professional and everyday use: Thanks to their ergonomic design, low energy consumption and high-quality workmanship, these devices are highly reliable and durable.

Source of product illustration: webex.com

Device Overview
Ordering Devices as a Webex User

DECT phones

The DECT phones for Swisscom Webex ensure you are contactable anywhere in the company for secure, clear calls wherever you are working from. These devices offer freedom of movement combined with excellent voice quality and ease of use, so your employees can communicate efficiently at all times. 

Your benefits at a glance:

  • Mobility without compromise: Thanks to the flexibility of wireless DECT technology, you can make calls wherever you are on the company premises, with no range or connectivity issues. 
  • Clear understanding: High-quality audio technology ensures clearly audible conversations, even in noisy environments. 
  • Designed for everyday working life: Robust construction, long battery life and a user-friendly interface ensure reliable communication during daily use.
Device Overview
Ordering Devices as a Webex User

A single platform for a first-class customer experience   

Why choose Webex with Swisscom?

Extensive experience

Swisscom has many years of experience with the Cisco UCC and Webex portfolio in various industries.

Maximum data security

Confirmed by multiple certifications and awards.

For all business customers

Solutions to suit all businesses, from start-ups to corporations with best-in-class service.

What our customers say

‘The launch of Webex Calling was a success! The solution went live swiftly and is running smoothly.’

Marcus Dauck, Head Group IT, Ringier AG

FAQs on Swisscom Webex

Can Swisscom Webex be combined with M365/Microsoft Teams?

Swisscom Webex can be combined with M365 and Microsoft Teams very easily. If, for example, you already use Microsoft Teams for meetings and messaging, you can introduce Swisscom Webex for all your telephony needs and use premium Cisco desk phones for professional communication.

Which devices can I use with Swisscom Webex?

For the best voice quality and full range of features, we recommend Cisco devices. We will be happy to help you personally select the right devices. 

Which AI features does Swisscom Webex offer?

The AI-powered features include, for example, intelligent assistants, automated transcriptions, translations in real time and optimised audio and video quality. 

Is Swisscom Webex also suitable for small businesses?

Swisscom Webex is an excellent choice for businesses of any size: the platform is flexible, so it is easy to scale up and adapt as your business grows. Our experts will be pleased to provide customised advice and show you how Swisscom Webex can support your business. 

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Awards and certificates

Back2Back Leader
CISCO Partner

Our experts will be happy to answer your questions. Contact us.