Cancellation in the event of death

We are sorry for your loss and would like to make the cancellation as easy as possible for you under these circumstances.

Details about the deceased

The deceased was a customer (named as the recipient on the bill).

Contracts that are to be cancelled:

I also request access to the Swisscom login of the deceased person (e.g. e-mail address or myCloud account)

Spouse

Partner

Child

Parents

Legal representative

other

Your contact details for queries

The cancellation confirmation and final invoice will be sent to the contract address. If necessary, request a postal redirection.

Upload *

Upload

Please upload the death certificate here.
You can upload up to four files (max. 8MB) - supported formats: JPG, PDF, PNG, GIF and BMP.

Your details and documents will be treated confidentially and used exclusively to process your request.
Swisscom carefully checks all applications in accordance with the applicable data protection regulations.

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Cancellation in the event of death

Details about the deceased

First name of the deceased person

Name of the deceased person

Date of birth of the deceased person

Contracts that are to be cancelled:

Telephone number

Customer number

Additional contracts

Cancellation date

Swisscom e-mail address or myCloud account of the deceased person

Your relationship to the deceased person

Relationship

Please describe your request (max. 2000 characters)

Your contact details for queries

First name

Name

Contact number

E-Mail address

Upload

Upload