The IT security operating model is best suited to Swiss medium-sized and large enterprises with an international reach.

Swisscom Broadcast stands out thanks to its 360° security framework provided from a single source. This security framework simultaneously defends against vertical attacks (north–south) such as ransomware, AI phishing, deepfake fraud, cloud threats and supply chain attacks, as well as lateral attacks (west–east) such as credential theft, insider threats and compromised endpoints. Agent-based AI attacks breach the perimeter. The breach and lateral spread occur in a single automated process. Swisscom Broadcast secures both phases, including the governance of autonomous AI agents. Other Managed Security providers usually cover only one direction of attack, leaving a blind spot. Swisscom Broadcast closes this gap.

AI is transforming IT security architectures from static perimeters to adaptive, data-driven models. For CISOs, this means greater complexity, but also improved threat detection. Swisscom Broadcast’s IT security operating model helps to integrate AI securely, scale operating models and ensure sustainable governance and cyber resilience.

Swisscom Broadcast’s IT security operating model combines agnosticism, scalability and flexibility with clear operational benefits for CISOs:

Technology-agnostic: Thanks to a strong partner network comprising leading technology providers such as Akamai Technologies, Cloudflare and Illumio, CISOs benefit from best-of-breed approaches rather than vendor lock-in.
Scalable: Security architectures grow incrementally without the need for complex large-scale projects.
Flexible: Seamless integration into existing IT environments.

In addition, organisations benefit from enhanced IT security through coordinated measures, faster response times, freed-up internal resources and significantly simpler management with a single point of contact. At the same time, the patchwork of isolated, stand-alone solutions is eliminated, resulting in consistent, resilient security architectures.

The Managed Security Services are available in four tiers – Standard, Standard+, Enterprise and Custom. The scope of services and terms and conditions for each tier are defined individually during an initial consultation.

Swisscom Broadcast brings together leading technologies, including Cloudflare, Akamai and Illumio, within a vendor-neutral operating model. Swisscom Broadcast selects, integrates and operates the most suitable solution as a managed service: you therefore benefit from a single point of contact for licensing, operations, optimisation and vendor management. As the largest Swiss partner of Cloudflare and Akamai, Swisscom Broadcast provides direct access, certifications and escalation channels – with a focus on your results, not those of any single vendor.

The most effective lever is rarely another tool, but rather the operations behind it. Specifically: protection at the web edge (CDN & application security), verified access based on the principle of ‘Never trust, always verify’ (Zero Trust), containment of lateral movement (micro-segmentation) and protection of applications, APIs and AI interfaces (API & MCP Security). It is crucial that these measures are continuously operated, evaluated and adapted – and this is precisely what Swisscom Broadcast does as a Managed Security provider.

Swisscom Broadcast is on hand to advise you right from the start. The process usually begins with a workshop or security audit to gain a comprehensive picture of your existing IT infrastructure. Potential vulnerabilities are identified, and we assess which solutions are best suited to your specific scenario to fend off cyberattacks and minimise potential damage. Based on this analysis, you will receive a solution concept. This defines the toolset, specifies data sources and interfaces, and sets out the necessary resources. You determine the maturity level and scope of the IT security operating model, as well as the SLA level