Safecom
Communicate independently –
even in a crisis
In our complex and interconnected world, crisis preparedness is essential.
A reliable, guaranteed emergency communication solution is the key to being able to respond quickly and effectively.
Crisis-proof communication infrastructure
In an exceptional situation, such as a large-scale power outage or a cyberattack, conventional means of communication such as telephones, the internet and mobile networks can break down very quickly. Alternative means of communication are then required. A robust emergency communication infrastructure enables private and official crisis teams, security operation centres and other organisations or stakeholders to communicate and take coordinated action. With Safecom, you remain capable of taking action and able to communicate with the designated persons even in the event of large-scale and long-lasting incidents.
Modules
Voice
Data
Our high-altitude network
Safecom operates on Swisscom Broadcast’s nationwide high-altitude network. This network is based on redundant radio relay and fibre-optic connections and links 50 high-altitude transmitter locations, all of which have 10 days of energy independence. The capacity you book is reserved for you at all times and can also be used in normal situations.
Request individual advice now
Let our team of experts advise you on the possibilities of crisis-proof communication for your organisation.
Our promise
Additional information
Find out more about the benefits of Safecom, how it works and the communication security it gives you.
More details
FAQ Safecom
What is Safecom?
Safecom enables stable communication even in critical situations. It is a crisis-resistant communications solution that remains available even in the event of public network outages (electricity and communication).
Who needs Safecom?
Safecom is for customers who require stable communication with designated sites at all times, including in a crisis.
How does the crisis-resistant communications solution Safecom work?
The solution is based on a Switzerland-wide network of redundant radio relay and fibre-optic connections linking high-altitude Swisscom Broadcast transmitter sites (radio stations), which is supported by emergency power. Customer sites link directly to this high-altitude network.
What happens in a power failure?
Our crisis-resistant communications solution has at least 10 days of power grid autonomy. The link between the customer sites and high-altitude network site requires power only at the two endpoints. At the customer site, Safecom is connected to the customer’s emergency power supply.
How is Safecom different from satellite solutions (such as Starlink)?
With Safecom, the reserved bandwidth is available to customers at all times, as it is a dedicated network. In satellite solutions, connections are often not guaranteed in extraordinary situations, as many users share the network. Safecom Voice has high voice quality. Please note: Safecom is a Swiss solution based on Swisscom networks and transmitter sites. It is not dependent on foreign service providers.
How secure is Safecom?
The network connection of the devices is continuously monitored, and we have specialists throughout Switzerland to offer fast support. All Swisscom Broadcast employees are security screened.
