This page contains information to help you if there is a fault with your Swisscom Business products or services. First, check if there is a known fault or planned maintenance affecting your product or service. Enter your query further down this page and receive direct support from our AI assistant Sky. If you are unable to resolve your query, further contact options can be found at the end of the page.
First check if there is a known fault or planned maintenance affecting your product or service. You can find this information on this page. If there are no general faults, it is likely an issue with your equipment or a local problem.
There are a few simple things you can check before contacting us. Check whether the device or connection affected is
connected correctly and restart the device if necessary. Also check whether the fault is affecting only one device or is impacting multiple devices, users or locations. This makes it easier to determine whether it is a general problem or
an isolated issue.
To help us resolve your issue as quickly as possible, it will help for you to have the most important information about the fault you are experiencing to hand. This includes things like the product or service affected, a brief description of the problem, and information as to when the problem started. Depending on your issue or the product, other information may be helpful.
Unable to find the help you require? Call or write to us.
We will be happy to assist.
Talk directly to our SME experts or arrange a callback appointment.
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0800 055 055 (longer waiting time)
Chat with our SME experts or contact us via the form.
Talk directly to our SME experts or arrange a callback appointment.
Would you prefer to call us?
0800 055 055 (longer waiting time)
Talk directly to our SME experts or arrange a callback appointment.
Would you prefer to call us?
0800 055 055 (longer waiting time)
Talk directly to our SME experts or arrange a callback appointment.
Would you prefer to call us?
0800 055 055 (longer waiting time)
Talk directly to our SME experts or arrange a callback appointment.
Would you prefer to call us?
0800 055 055 (longer waiting time)
Talk directly to our SME experts or arrange a callback appointment.
Would you prefer to call us?
0800 055 055 (longer waiting time)
Talk directly to our SME experts or arrange a callback appointment.
Would you prefer to call us?
0800 055 055 (longer waiting time)