Do you already have a login? Log into My Swisscom Business and manage your Swisscom solutions.
Register as a business customer for My Swisscom Business and use the web applications for business purposes.
Manage your Swisscom solutions online
My Swisscom Business is a protected area on the Internet and offers you a central access point for the independent administration and management of your Swisscom solutions. You can create new users, configure and monitor your network, record faults, process invoices and manage your inventory. Your adjustments are applied with just a few clicks, as many processes have been automated. Information channels for service messages and a help section round off your online experience in My Swisscom Business.
Certain functions, such as viewing daily connections, will only be available in My Swisscom at a later date. You will be directed to the Customer Center so that you can view this information in the meantime.
After the switch to My Swisscom Business, you will no longer receive a separate e-mail notification that invoices are being sent. In future, you will receive a paper bill (CHF 2.90 per copy) without additional notification by e-mail.
Instead, you can conveniently switch to e-mail or electronic invoice (eBill) delivery. This protects the environment and saves on unnecessary fees in the future.
Conveniently change your invoice delivery in My Swisscom Business. To do this, go to Invoices > Manage Invoices > Invoice Options and select paperless email shipping.
After the switch to My Swisscom Business, you will no longer receive separate e-mail notifications from Swisscom about new eBill invoices. As an alternative, some financial institutions offer a notification when a new electronic invoice becomes available. If you wish to receive such notification, please contact your financial institution.
After switching to My Swisscom Business, you will receive a digital invoice copy by default with your billing notification by e-mail. This cannot be deactivated at this time.
If you do not require a copy of the invoice, please be patient. A corresponding functionality will be available in the near future. We apologise for any inconvenience.
User and rights management is a central application within My Swisscom Business and is available to all business customers. The master user of a company creates new users and assigns access authorisations and contracts to them. This ensures that My Swisscom Business users are shown the services relevant to them, based on their access authorisations, and that issues can be dealt with efficiently online.
You can record and track faults on My Swisscom Business homepage. This means that all communication regarding recorded faults takes place centrally via My Swisscom Business. To ensure that an overview of all faults within your company is guaranteed, faults can be viewed by all authorised My Swisscom Business users.
The complexity and requirements of the digital world are becoming more and more challenging for companies. Management tools are therefore essential to manage costs and usage efficiently. Billing & Analytics from Swisscom creates the necessary transparency and thus offers you the opportunity to optimise company resources actively and promptly online.
You can centrally control, automatically set up and monitor your entire ICT network in My Swisscom Business. You receive information on your locations and have the option of implementing individual network requirements directly. This allows you to optimise your network at any time by upgrading or downgrading and to use it cost-efficiently.
In the IP-based telephony area, you can set up or activate call forwarding scenarios, configure the routing of emergency numbers and manage your telephony inventory. You can also check all relevant connection data online.
In the area of mobile working and telephony, you will find a wide range of self-service options in My Swisscom Business. Manage and configure mobile subscriptions, order new mobile phones or tablets, view invoices and itemised statements, and define how you will share private and business costs for devices and subscriptions. You also have the option of leaving the management of devices and subscriptions to your employees.
You can manage and configure your business numbers (08xx, 09xx) online at any time, easily and free of charge. You always have an overview of all settings and can change them with just a few clicks. You can also check your connection data online. Integrated statistics provide transparency regarding the origin, duration and cost of calls.
A web-based tool is available in My Swisscom Business for your Swisscom mobile payment solutions, and you can create individual ad hoc reports at any time.
Our web shop for B2B customers has been replaced by the new ICT web shop. The new web shop offers a clean design, better product descriptions, exceptional product availability, improved order status tracking plus automated order processing.
The new ICT web shop is accessed exclusively via My Swisscom Business.
If you would like user rights for the ICT web shop, please contact your master user.
When registering, please indicate that you wish to order the "ICT Webshop" application.
Any questions? Please do not hesitate to contact our ICT web shop team.
Advice & further information
Do you have any questions about our solutions for business customers? Select your issue and contact us – by phone, chat or text message.