Swisscom Health – The one-stop solution
Combine our solutions based on your own wishes and needs.
This is how you can benefit from our solutions and services
Ready for digitalisation in the healthcare sector
Swisscom Health, your reliable partner
As one of the leading providers of digitalization solutions for healthcare, we process personal data in our personal health management services for private customers and in our services for doctors, hospitals and other healthcare providers.
Hospitals, laboratories, pharmacies, physicians and other medical service providers instruct us to transmit data to other medical service providers or patients. In doing so, we transmit medical information such as entry and exit reports as well as administrative data, in particular data for the electronic billing of services in the treatment process.
Among other things, we offer receivables management, in which we take over payment transactions, accounting and dunning on behalf of doctors, laboratories and other medical service providers and process the corresponding invoice data.
Our portfolio also includes practice software that allows doctors and therapists to collect data they need as part of the treatments. They also carry out an electronic medical history with diagnoses as well as information on treatment and appointments.
We treat this sensitive and particularly sensitive data with the utmost care and only for the intended purpose. We process the data for the contractually agreed purposes with the client and only in the way that our clients are allowed to do themselves.
We do not process the data for our own purposes and do not pass it on to third parties without the consent of the data subjects, including other business areas within the Swisscom Group. In particular information on invoices and payment behaviour is only made available to our clients, i.e. doctors, therapists and other service providers.
For our services, we also rely on products and services from manufacturers and suppliers. In individual cases, they perform personal data for order fulfillment. In doing so, we ensure that our suppliers and service providers have only limited access to personal data and that the regulations of the applicable data protection law are complied with.
Persons have the right to receive information about their personal data processed by us. You may send our client a request for information in writing and with a copy of your identity card or passport.
Similarly, persons have the right to request the correction of inaccurate personal data. They are also entitled to the deletion of their personal data and may object to further processing, unless we are obliged by applicable law to retain some of their personal data for verification purposes.
Specific data protection information is available on the following Swisscom Health products and services:
Publisher: Swisscom (Switzerland) Ltd
Pictures: iStockphoto, Adobe Stock, 123RF, Getty Images, Alamy Stock Photo, Swisscom
Head office: Ittigen
Swisscom (Switzerland) Ltd
CH – 8005 Zürich
Telephone: +41 (0)58 822 22 22
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