You are currently registered as a business customer and are in the residential customers area.To see the offers for business customers, switch to the business customer area.
We are committed to ensuring that everyone in Switzerland can access the digital world. That’s why we are dedicated to making communication accessible with our products and services.
Our products are designed to be used by everyone.
We constantly check that our products and services are accessible and make continual improvements.
Our services and equipment are designed to meet the needs of people with visual or hearing impairments.
You can call the short number 1145 for free to be connected or to request addresses and telephone numbers.
In conjunction with the Procom foundation, we translate conversations from speech to sign language and vice versa free of charge.
Readability and contrast are enhanced; programmes with subtitles, sign language and audio description are specially identified.
We offer fixed-line telephones and mobile phones with large buttons, hearing aid compatibility and special volume settings.
You can access your bills, Swisscom products and other services in the app using screen readers.
Use the Chat function to contact us. Our support staff will deal with your enquiries and help you in writing.
During calls between hearing-impaired and hearing people, Procom translates sign language into speech and vice versa. Andreas Binggeli talks about his experiences.
David is responsible for digital inclusion and accessibility at Swisscom. He will be happy to answer any of your questions.
Corporate Responsibility Manager