Directory enquiries and wake-up call service

1811 directory enquiries
Contact 1811 by SMS
Charges for directory enquiries
1145 for people with a visual or physical impairment
Information services & wake-up calls

1811 directory enquiries

Do you need a doctor’s phone number, the number for a furniture store or the address of a restaurant in your area? 1811 is Swisscom’s reliable, expert directory enquiries service, providing professional support when you're looking for up-to-date national and international addresses. Around the clock. Seven days a week. In German, French, Italian and English. On the phone and by SMS.

Contact 1811 by SMS

Send a text to 1811. You will receive an SMS with the contact details for the person you are looking for.

Send an SMS including the surname, first name, town/postcode to 1811.

Send an SMS with the telephone number of the person you are looking for to 1811.

The 1811 SMS enquiry can only provide addresses and telephone numbers that are listed in the telephone directory.

Charges for directory enquiries

Network access charge	CHF 1.99
Cost per minute and connection charge*	CHF 1.99/Min.

Enquiry using surname, first name and town	CHF 1.-
Enquiry with phone number	CHF 1.-

Please note:
Unsuccessful requests will also be charged.A tariff surcharge will be incurred for SMS enquiries from abroad. The surcharge corresponds to the standard price for sending an SMS from the country in question to Switzerland. More about international rates.

All prices incl. VAT

1145 for people with a visual or physical impairment

The 1145 directory enquiries service is available to people with visual impairments or physical disabilities. This is Swisscom’s professional directory enquiries service to support people with a physical disability.

We offer professional support when searching for addresses and telephone numbers for people who, due to a physical disability, are unable to use the normal directories that are available. Around the clock. Seven days a week. In German, French, Italian and English. With whom may we connect you?

Registration

Would you like to register for the 1145 service? If so, you can be registered via your doctor, your advice centre or your association.The SZB (Swiss National Association of and for the Blind) coordinates registration for the visually impaired and Pro Infirmis does so for the mobility impaired.

Contact Pro Infirmis

Pro Infirmis
Feldeggstrasse 71
Postfach 1332
8032 Zürich
Tel. 058 775 20 00
https://www.proinfirmis.ch(opens in new tab)

Contact SNBA

Swiss National Association of and for the Blind
Niederlenzer Kirchweg 1
5600 Lenzburg
Tel. 062 888 28 70
https://www.snab.ch/snab(opens in new tab)

Information services & wake-up calls

Wake-up calls & speaking clock

Service	Number	Cost*
Speaking clock	0900 161 161	CHF 0.50/call
Automatic wake-up service	Please dial 0900 77, followed by the four-digit wake-up time.Example: 0900 77 08 45 means you will get a wake-up call at 8:45 am.	0.50/single wake-up order (max. 3 calls)
Order for permanent wake-up service	0848 800 150**	CHF 1.- for placing, changing or cancelling an order.Plus the standard rate for fixed network calls to the operator. CHF 0.50 charged per wake-up order executed (max. 3 calls).

*All prices in CHF, incl. VAT
**We are happy to accept your permanent wake-up order from Monday to Friday between 08.00h and 12.00h and between 13.30h and 17.00h.
Outside office hours, you can place a single wake-up order. Please refer to the procedure described under "Automatic wake-up service".