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Number of persons
Cancellation costs
SOS assistance
Leisure
Single
For solo travellers.
Number of persons
One person
Cancellation costs
Reimbursement for the directly affected person
SOS assistance
Reimbursement for the directly affected person
from 5.–
Leisure
Group
For friends travelling together.
Number of persons
Up to four persons
Cancellation costs
Reimbursement for the directly affected person
SOS assistance
Reimbursement for the directly affected person
from 12.–
Leisure
Family
For family and friends who live
and travel together.
Number of persons
Up to ten persons
Cancellation costs
Reimbursement for the whole family
SOS assistance
Reimbursement for the whole family
from 12.–
Can’t find the right subscription?
Then tailor-make your own.
For holidaymakers who travel frequently and want more comprehensive cover.
What does the leisure insurance cover?
Leisure insurance has two components – cancellation and emergency assistance cover. The two components can be taken out in isolation or combined as required for 1 to 22 days.
Cancellation costs
The insurance covers you, up to the amount insured, for costs incurred as a result of the trip or event attendance being cancelled due to illness, accident or other unforeseeable event.
If you have to cancel a trip, the tour operator will often charge you a fee. These cancellation fees are also covered as part of your insured amount.
If you have to cut short your trip due to injury or illness, the insurance will cover the costs insured for the time remaining, i.e. the services you have not yet used.
SOS assistance
Our SOS assistance covers costs in connection with search and rescue operations of up to CHF 10,000.
If you have to interrupt your trip due to an incident, the insurance will cover the resulting additional costs of up to CHF 1,500.
The insurance will cover the costs of repatriation if necessary for medical reasons or even in the event of death.
In the event of a medical emergency, the insurance covers the costs of transport to the nearest hospital.
If you need to go to hospital abroad, the insurance will provide an advance on costs to enable you to focus on getting the medical care you need.
You can take out the insurance subscription easily online in a few clicks. No paperwork or complicated consultations.
Your insurance subscriptions can be conveniently paid for through your Swisscom bill as usual, in just the same way as your other Swisscom subscriptions.
Need to make changes to your insurance cover? Not a problem. You can make changes to your insurance as quickly and easily as you took it out.
Your insurance is valid in Switzerland and around the world.
You will find everything relating to your insurance subscription in the My Swisscom app.
| Policy, documents, bills |
| Report claims |
| Change cover and options |
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Yes, leisure insurance is also a form of travel insurance. Cancellation cover and SOS assistance are provided for travel within Switzerland and abroad that cannot be commenced due to an insured event. The advantage of leisure insurance is that it offers flexible cover for the specific period of your trip or leisure activity (1 to 22 days) and does not require you to take out a policy for the full year.
In life, unforeseeable events such as accidents or illness can happen at any moment. You may then have to cancel or curtail a trip or leisure activity or seek medical assistance. Leisure insurance covers you for financial loss following an insured event.
Swisscom sure insurance is available to Swisscom customers (telephone or internet) who reside in Switzerland and are aged 18 or over.
Swisscom sure leisure insurance has two components (cancellation cover and SOS assistance). These can be taken out in isolation or combined. Depending on which components are selected, leisure insurance covers the costs incurred as a result of having to cancel or curtail a trip or leisure activity due to illness, accident or other unforeseeable event.
Yes, you can arrange leisure insurance at short notice. SOS assistance becomes effective immediately. Cancellation cover does not commence until the following day.
If you have any questions, please contact the Swisscom sure Customer Care team.
Free: Lines are open Monday to Friday 8 am to 5 pm.
If you need to make a claim, you can contact ERV’s claims service directly.
Website: www.erv.ch/schaden(opens in new tab)
Telephone: +41 58 275 27 27
E-Mail: schaden@erv.ch