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Exclusively for Swisscom customers

The best coverage, reimagined

Leisure insurance on subscription

In cooperation with
Logo ERV

  • Take cover out online
  • Pay monthly
  • Make changes at any time
  • Worldwide protection
  • Number of persons

  • Cancellation costs Cancellation costs are only covered for the directly affected person (if he/she or a close relative is ill or suffers an accident).

  • SOS assistance The costs of rescue, hospitalisation, repatriation to Switzerland, etc. are only covered for the directly affected person.

Leisure

Single

For solo travellers.

  • Number of persons

    One person

  • Cancellation costs Cancellation costs are only covered for the directly affected person (if he/she or a close relative is ill or suffers an accident).

    Reimbursement for the directly affected person

  • SOS assistance The costs of rescue, hospitalisation, repatriation to Switzerland, etc. are only covered for the directly affected person.

    Reimbursement for the directly affected person

from 5.– Leisure insurance for a day trip for one person with cover for cancellation costs and SOS assistance

Leisure

Group

For friends travelling together.

  • Number of persons

    Up to four persons

  • Cancellation costs Cancellation costs are only covered for the directly affected person (if he/she or a close relative is ill or suffers an accident).

    Reimbursement for the directly affected person

  • SOS assistance The costs of rescue, hospitalisation, repatriation to Switzerland, etc. are only covered for the directly affected person.

    Reimbursement for the directly affected person

from 12.– Leisure insurance for a day trip for a group of two people with cover for cancellation costs and SOS assistance

Leisure

Family

For family and friends who live
and travel together.

  • Number of persons

    Up to ten persons

  • Cancellation costs Cancellation costs are only covered for the directly affected person (if he/she or a close relative is ill or suffers an accident).

    Reimbursement for the whole family

  • SOS assistance The costs of rescue, hospitalisation, repatriation to Switzerland, etc. are only covered for the directly affected person.

    Reimbursement for the whole family

from 12.– Leisure insurance for a day trip with cover for cancellation costs and SOS assistance

Can’t find the right subscription?

Then tailor-make your own.

For holidaymakers who travel frequently and want more comprehensive cover.

Go to travel insurance subscription

Details of cover

What does the leisure insurance cover?

Leisure insurance has two components – cancellation and emergency assistance cover. The two components can be taken out in isolation or combined as required for 1 to 22 days.

Cancellation costs

The insurance covers you, up to the amount insured, for costs incurred as a result of the trip or event attendance being cancelled due to illness, accident or other unforeseeable event.

If you have to cancel a trip, the tour operator will often charge you a fee. These cancellation fees are also covered as part of your insured amount.

If you have to cut short your trip due to injury or illness, the insurance will cover the costs insured for the time remaining, i.e. the services you have not yet used.

SOS assistance

Our SOS assistance covers costs in connection with search and rescue operations of up to CHF 10,000.

If you have to interrupt your trip due to an incident, the insurance will cover the resulting additional costs of up to CHF 1,500.

The insurance will cover the costs of repatriation if necessary for medical reasons or even in the event of death.

In the event of a medical emergency, the insurance covers the costs of transport to the nearest hospital.

If you need to go to hospital abroad, the insurance will provide an advance on costs to enable you to focus on getting the medical care you need.

The benefits for you

Take out policy easily online

You can take out the insurance subscription easily online in a few clicks. No paperwork or complicated consultations.

Monthly payments

Your insurance subscriptions can be conveniently paid for through your Swisscom bill as usual, in just the same way as your other Swisscom subscriptions.

Make changes any time

Need to make changes to your insurance cover? Not a problem. You can make changes to your insurance as quickly and easily as you took it out.

Worldwide protection

Your insurance is valid in Switzerland and around the world.

Everything in the My Swisscom app

You will find everything relating to your insurance subscription in the My Swisscom app.

Policy, documents, bills
Report claims
Change cover and options
(öffnet ein neues Fenster) (opens in new tab) (öffnet ein neues Fenster) (opens in new tab)

Cancellation template: We’ll help you switch to us.

Frequently asked questions

Yes, leisure insurance is also a form of travel insurance. Cancellation cover and SOS assistance are provided for travel within Switzerland and abroad that cannot be commenced due to an insured event. The advantage of leisure insurance is that it offers flexible cover for the specific period of your trip or leisure activity (1 to 22 days) and does not require you to take out a policy for the full year.

In life, unforeseeable events such as accidents or illness can happen at any moment. You may then have to cancel or curtail a trip or leisure activity or seek medical assistance. Leisure insurance covers you for financial loss following an insured event.

Swisscom sure insurance is available to Swisscom customers (telephone or internet) who reside in Switzerland and are aged 18 or over.

Swisscom sure leisure insurance has two components (cancellation cover and SOS assistance). These can be taken out in isolation or combined. Depending on which components are selected, leisure insurance covers the costs incurred as a result of having to cancel or curtail a trip or leisure activity due to illness, accident or other unforeseeable event.

Yes, you can arrange leisure insurance at short notice. SOS assistance becomes effective immediately. Cancellation cover does not commence until the following day.

Cancellation cover must be arranged before the start of the trip and is possible even very shortly beforehand, provided that the insured event has not yet occurred when the insurance is taken out.

SOS assistance can still be arranged even during the trip.

If you have medical confirmation that you are unable to commence your trip due to illness or injury, you should cancel the trip with the organiser and notify your insurer as soon as possible.

You can report a claim online with ERV: For cancellation costs(opens in new tab), for SOS Assistance(opens in new tab) or alternatively you can contact ERV's Claims Service by telephone or e-mail: Phone +41 58 275 27 27, schaden@erv.ch.

Claims must be accompanied by a medical certificate and receipts for the costs incurred (cancellation costs and fees).

If a trip or leisure activity has to be cancelled, curtailed or extended owing to unforeseeable, serious complications during pregnancy, the insurance will cover cancellation costs and additional costs of extending the trip up to your selected level of cover.

If an insured person suffers from a chronic medical condition, the insurance is generally valid and the insured costs will be covered for unforeseeable events provided that the chronic condition does not present a barrier to participation in the trip or event at the time of booking and/or the time of arranging the insurance. As evidence of this, anyone with a chronic condition must obtain a medical certificate confirming their fitness to travel immediately before booking travel services.

COVID-19 is no longer classified as a pandemic. A COVID-related illness is therefore treated in the same way as the flu, for example.

Cover excludes events caused by a pandemic.

You can report a claim online with ERV: For cancellation costs(opens in new tab), for SOS Assistance(opens in new tab) or alternatively you can contact ERV's Claims Service by telephone or e-mail: Phone +41 58 275 27 27, schaden@erv.ch.

Yes, family leisure insurance also covers children who live in the same household. The insurance also covers children under the age of 18 who do not live in the same household.

Be sure to take out both cancellation cover and SOS assistance. The two components complement each other perfectly.

There are different providers for both types of coverage, e.g. health insurers or credit card providers. Check your existing cover before taking out a new policy.  

The leisure insurance policy offers worldwide protection.

The difference is in the duration of the cover. With annual insurance, you are covered for 365 days after taking out the policy. Single trip/event leisure insurance only covers you for your chosen time period.

Our leisure insurance has two components: cancellation cover and SOS assistance. Rega is not an insurance company. We advise you to contact Rega to find out the benefits to which you are entitled as a patron.

Leisure insurance can be taken out for a maximum of 22 days. Season tickets or other passes usually exceed this and are therefore not covered.

No, Swisscom sure leisure insurance does not cover luggage. However, luggage is often covered under household contents insurance. We advise you to your policies in this regard.

If you miss your flight due to a public transport cancellation or delay, leisure insurance will cover additional costs incurred up to the amount stated in the policy. 

There are three levels of cover available for cancellation, depending on the insurance duration. Limits for SOS assistance range from CH  1,500 up to unlimited, depending on the level of cover. For more details, check our online premium calculator and the last page of the General Terms and Conditions .

Services and further topics

We would be happy to advise you personally

If you have any questions, please contact the Swisscom sure Customer Care team.

Free: Lines are open Monday to Friday 8 am to 5 pm.

Make a claim

If you need to make a claim, you can contact ERV’s claims service directly.

Website: www.erv.ch/schaden(opens in new tab)

Telephone: +41 58 275 27 27

E-Mail: schaden@erv.ch

Leisure insurance

All-round protection in the event of legal disputes – essential for your security.