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Leisure insurance
Looking forward to your next holiday or concert? When illness or injury strikes, even the best-laid plans can go awry.
Rest assured – with leisure insurance, you’re covered for all eventualities.
from 4.50
What is Swisscom sure?
Swisscom sure offers flexible insurance tailored to you.
Leisure insurance, offered in association with our partner Europäische Reiseversicherung ERV.
What does the leisure insurance cover?
Leisure insurance has two components – cancellation and emergency assistance cover. The two components can be taken out in isolation or combined as required for 1 to 22 days.
The insurance covers you, up to the amount insured, for costs incurred as a result of cancellation of the trip or event due to illness, accident or other unforeseeable event.
If you have to cut short your trip due to injury or illness, the insurance will cover the costs insured for the time remaining, i.e. the services you have not yet used.
If you have to cancel a trip, the tour operator will often charge you a fee. These cancellation fees are also covered as part of your insured amount.
Our SOS assistance covers costs for search and rescue operations up to a maximum of CHF 10,000.
In the event of a medical emergency, the insurance covers the costs of transport to the nearest hospital.
If you have to interrupt your trip due to an incident, the insurance covers additional costs incurred up to a maximum of CHF 1,500.–.
If you need to go to hospital abroad, the insurance will provide an advance on costs to enable you to focus on getting the medical care you need.
The insurance will cover the costs of repatriation if necessary for medical reasons or even in the event of death.
All benefits a glance
Worldwide protection
Your insurance is valid in Switzerland and around the world.
Day-based insurance
Arrange flexible insurance to suit your leisure plans for 1 to 22 days.
Flexible tariffs
For solo travellers, families or groups: tariffs to suit your needs.
Digital management
You can find your policies in My Swisscom (Web and app).
24/7 assistance insurance
Our hotline is available around the clock to assist with travel emergencies.
Who do you want to cover?
You can customise your selected package to your needs in the next step.
For travel enthusiasts and globetrotters looking for annual travel insurance.
General Terms
and Conditions
Already insured
elsewhere?
What happens if you need to make a claim?
If your holiday is cancelled or you are unable to attend that long-awaited festival due to illness or injury, your leisure insurance will ensure at least that you are not left out of pocket.
You fall ill with the flu and have to miss your favourite festival
You’ve bought your festival and camping ticket already as well as your train ticket. Don’t panic! Be sure to visit your doctor to obtain a medical certificate, then get some rest and take the time you need to recover.
Submit your claim
Upload your medical certificate and all receipts relating to your claim (festival ticket purchase receipt, train ticket, campsite invoice etc.).
These costs will be reimbursed
Your uploaded documents will be checked. Once all the necessary documents have been received by the insurer, you will get your money back.
What happens if you need to make a claim?
If you have an accident while on holiday or need to go to hospital in another country and are prevented from continuing your trip, we will ensure that you are not lumbered with the costs.
You fall ill during a trip
Whether it’s a minor incident or something more serious, nobody ever wants to need medical assistance abroad. Should the worst happen, however, the emergency call centre is always there to assess the situation and initiate the necessary steps.
Call the ERV 24-hour call centre
Call the call centre of our partner ERV. They are there for you 24 hours a day, 365 days a year, and will advise on what to do while also organising the necessary assistance.
The call centre coordinates everything
The call centre will initiate the necessary measures. They will discuss with you whether your trip needs to be curtailed and will help organise a premature return journey.
Upload your documents
The claim can be submitted on My Swisscom or via this website. Upload the supporting documents such as travel documents and receipts for the additional costs incurred.
These costs will be reimbursed
Your submitted documents will be checked. Once all the necessary documents have been received by the insurer, you will get your money.
Any questions?
We will be happy to assist.
Is leisure insurance from Swisscom a form of travel insurance?
When is leisure insurance recommended?
Are there any eligibility requirements for Swisscom sure insurance?
What does Swisscom sure leisure insurance cover?
Can I take out leisure insurance at short notice?
Give us a call.
Unable to find the answer you were looking for or in need of additional help?
The Customer Care Team at Swisscom sure will be happy to help you.
Lines are open Monday to Friday 8 am to 5 pm.
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