Internet & WLAN support

Set up, use, resolve problems: find instructions, tips and direct assistance.

​ Frequently searched topics

Setting up Internet

Slow or no Internet

Fibre‑optic expansion

Information about Internet devices

Connecting devices to WLAN

​ Other topics

Change your Internet subscription

Current error messages

Information about WLAN‑Box

WLAN‑Box positioning and setup

Energy‑saving tips

Box replacement

WLAN name and password

Better Wi‑Fi reception at home

4 tips to optimise your WLAN(opens in new tab)

Payment and parental controls

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Möchten Sie etwas bestellen?  Wir beraten Sie

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Get personal support from experienced Swisscom customers.

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