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Managing your WLAN

Managing your WLAN

How to find and change your WLAN password or set the WLAN power-on times.


Find name and password 

Forgotten your WLAN password or your router name? You can find this information in the Customer Center.

You need your Swisscom Login for this. Swisscom Login Help.


Did you know? 

You can find the access data for your WLAN in the Home app too (not for customers with Internet-Box light; connection to the home network is required). You can change other settings, such as the Guest WLAN, parental controls or power-on times.

Help for the Home app

WLAN data on the Internet Box Plus display

If you use Internet-Box plus, you can see your WLAN credentials on the Internet-Box display. Select the menu item “WLAN” on the Internet-Box and then “Display password”.






Change the name and password

Do you want to change the name of your router or the WLAN password?

You can change this in the Home App (not for customers with Internet-Box light) or in the Internet-Box web portal. Follow the instructions below:


  1. In the browser, open http://internetbox.home to access the web portal.
  2. In the menu, click on WLAN > Settings.
  3. You can now change your credentials in the "WLAN Name" and "WLAN Password” boxes.





Set operating hours

If you have a Swisscom Internet subscription you can decide when and for how long your WLAN is switched on. Different settings with several time slots are available for each day of the week.

 

You can change this in the Home App (not for customers with Internet-Box light) or in the Internet-Box web portal. Follow the instructions below:


  1. In the browser, open http://internetbox.home to access the web portal.
  2. In the menu, click on WLAN > Energy saving options.
  3. Tick the checkbox 'Activate operating times for WLAN'.
  4. You can set a time slot for activating WLAN for each day of the week, e.g. Monday to Friday, 7 am – 11 pm.

Have you forgotten your access data to the web portal ?





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