In My Swisscom (Customer Center), you can view paid, pending and overdue bills.
To save on fees, we recommend that you pay your bill online - the easiest way to do this is via eBill(opens in new tab). You can choose your payment and billing method in My Swisscom.
You will usually receive your bill around the middle of the month by e-mail or post. A few customers receive the bill only every 2 months. You can view your new bill in My Swisscom (web or app) from the 6th of the month. These billing cycles are automated. It is not possible to switch to two-monthly billing manually. To receive your invoice every month instead of every 2nd month, please contact us.
As soon as your Swisscom bill is available, you will receive a notification by e-mail, but without a PDF bill and payment information in the attachment. Swisscom does this for security reasons. There has been an increase in counterfeit bills from fraudsters. If you still want to receive the bill as a PDF by e-mail, you can adjust this in My Swisscom settings under ‘Bills & costs’.