In My Swisscom (Customer Center), you can view paid, pending and overdue bills.
To save on fees, we recommend that you pay your bill online - the easiest way to do this is via eBill. You can choose your payment and billing method in My Swisscom.
Your paper bill will arrive around the middle of the month. If the total is less than CHF 100.–, you will now only receive the bill every 2 months. You can view and download your bill in My Swisscom and the My Swisscom app from the 6th of the month. These billing cycles are automated. It is not possible to switch to two-monthly billing manually.
As soon as your Swisscom bill is available, you will receive a notification by e-mail, but without a PDF bill and payment information in the attachment. Swisscom does this for security reasons. There has been an increase in counterfeit bills from fraudsters. If you still want to receive the bill as a PDF by e-mail, you can adjust this in My Swisscom settings under ‘Bills & costs’.
Do you have questions concerning our products?
We will help you via telephone or chat.