In My Swisscom, you can view all your outstanding, paid and overdue bills at any time. New bills become available from the 4th or 5th of the month.
You will receive an e-mail as soon as your new Swisscom bill is available. For security reasons, you will not receive the bill as a PDF, as there has been an increase in fraudsters circulating fake invoices.
Your Swisscom bill may differ from the usual amount for the following reasons:
It is possible that a promotion or regular credit has expired this month and you are now paying the regular price again. If you change your subscription before the end of the month, the bill will include the costs of both your old and your new subscriptions. The costs will be charged pro rata according to the number of days you were on each subscription.
Not every subscription includes international calls from within and outside of Switzerland. Charges may apply when making calls outside of Switzerland. With blue Mobile M, for example, you will be charged for calls from CH to EU/UK/USA/Canada.
Be sure to check what is included in your subscription before travelling abroad and find out how much using a mobile phone will cost.
If you pay for apps, music, snacks or calls to 0900 numbers with Swisscom Pay or Premium SMS, these costs will appear on your Swisscom bill.
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