Help with your fixed network

You will find hotline employee answers to the most frequently asked questions about fixed network here. If you do not find what you are looking for, you can ask the Swisscom Community(opens in new tab) or contact us at any time.

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Swisscom Home app features now in My Swisscom

The Swisscom Home app will be retired as of 1 March 2023. You will now find most features directly in My Swisscom.