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Contract terms residential customers

General Terms and Conditions (GTC)

These GTC apply to customers who have concluded a contract with Swisscom (Switzerland) Ltd on 23 March 2023 or later. For existing customers, the GTC shall apply as of 1 June 2023.

The GTC also apply to customers who signed a Wingo, M Budget or Coop Mobile subscription contract with Swisscom (Switzerland) Ltd on 15 May 2023 or later. As of 1 July 2023, the GTC will also apply to existing customers of these subscriptions.

General Terms and Conditions Prepaid (GTC Prepaid)

The GTC Prepaid apply to customers who have concluded a prepaid contract with Swisscom (Switzerland) Ltd on 23 March 2023 or later. For existing customers of a prepaid service, the GTC Prepaid shall apply as of 1 June 2023. Compared to the previous version, the note on data protection has been deleted and a new paragraph on encryption or anonymisation of data transmission has been added. The other adjustments are only of a formal or linguistic nature.

For customers who have concluded a Wingo, M Budget Mobile or Coop Mobile prepaid contract, separate conditions apply according to the corresponding product homepages.   

Special conditions

Further mobile conditions

Offer conditions

You will find the conditions that apply to a specific offer on the corresponding page for that offer.

Open Internet and Fair Usage Policy

Prices

Warranty and terms and conditions of repair

Third party contract terms and privacy policy

Previous contract terms

General Terms and Conditions (GTC)

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