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Fair Use Policy (FUP)

Swisscom's mobile subscriptions, data subscriptions and Internet subscriptions are intended for normal personal use. Find out more about them.

Mobile subscriptions

inOne (SME) mobile, Swiss (SME) mobile and NATEL® (business) infinity subscriptions (including additional SIM) apply for normal personal use and primary use within Switzerland. Outside of Switzerland, subscriptions apply for normal personal use while travelling and during temporary stays abroad. Swisscom reserves the right to curtail or restrict the service or take other appropriate stepsif it establishes that usage deviates significantly from the norm (e.g. use primarily outside of Switzerland), or if there are justified indications that the SIM is being used for special applications (e.g.surveillance applications, machine-to-machine, direct dial or continuous connections).  

1. Normal personal use

2. Considerable divergence from normal usage and special applications

Data subscriptions

inOne (KMU) mobile and NATEL® (business) infinity subscriptions are valid for normal personal use. Swisscom reserves the right to curtail or restrict the service and/or take other appropriate steps if it can prove that usage significantly exceeds normal levels, or if there are justified indications that the SIM is being used for special applications (e.g. surveillance and machine-to-machine connections).

1. Normal personal use

2. Considerable divergence from normal usage and special applications

Internet subscriptions

Internet subscriptions are intended for normal personal use. Swisscom reserves the right to curtail or restrict the service (on a temporary or permanent basis) or take other appropriate steps if it establishes that usage significantly exceeds normal levels, or if there are justified indications that the Internet connection is being used excessively, such as to provide business services such as website hosting and other services (VPS, download portal, etc.) or for bandwidth resale.