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Help with your mobile phone

You will find hotline employee answers to the most frequently asked questions about mobile phones here. If you do not find what you are looking for, you can ask the Swisscom Community(opens in new tab) or contact us at any time.

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  • My Link

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  • My Link
  • Using your mobile phone: instructions
  • Setting up a new mobile
  • Setting up COMBOX®/listening to messages
  • 1 subscription for several devices
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  • Roaming: charges from abroad
  • Buying a mobile phone & extending contracts
  • SMS filter against smishing(opens in new tab)
  • Blocking unsolicited calls
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  • Current error messages
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