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Swisscom Cockpit

On this page:
The Swisscom Cockpit keeps you up to date on your costs when you are abroad. You can also use it to forward calls and purchase data packages.

Go to the Cockpit(opens in new tab)

Functions & login

With the Swisscom Cockpit, you can stay on top of your current charges when abroad. You can also manage devices that are linked to your subscription and buy data packages.

You can access the Cockpit directly from your smartphone without a login. If you are connected to the WLAN, or using a laptop, you will be asked to log in with your mobile number.

Connecting to the Swisscom Cockpit is free and will not incur any costs in Switzerland or abroad.

Cockpit for subscribers

When you visit the Cockpit with a Swisscom subscription mobile, you will see the following areas:

Abo Info

The Swisscom Cockpit shows the services included in your subscription for surfing or making calls abroad, as well as price information. If you have used up all the data included in your subscription, you can also
purchase new packages to use your mobile phone abroad.

Help - Cockpit - Abo info

Devices

This area is only relevant for customers using the Multi Device option. This is where you will see any smartphones, tablets and watches that you have linked to your subscription.

Help - Cockpit - Devices

Cost check

Before you start your trip abroad, you must set your roaming limits for surfing and calls/SMS/MMS in the Swisscom Cockpit to keep your costs under control. Shortly before you reach your roaming limit for surfing or calls/SMS/MMS, you will be notified by SMS (with 20% credit remaining). Once the limit is reached, you receive another SMS, after which calls and mobile Internet will be interrupted. For your cost security, you can only surf and make calls again once you have increased your roaming limit in the Swisscom Cockpit.

Help - Cockpit - Cost check

Cockpit for prepaid customers

When you visit the Cockpit with a prepaid mobile, you will see the following areas:

Credit

As a prepaid customer, you can check your current credit and top up easily.

Help - Cockpit - Credit

Packages

In this area, you can buy additional packages for data, call minutes or SMS/MMS.

In Switzerland
Without a data package, a daily basic surfing tariff of CHF 2.– applies as standard for prepaid mobiles. You can, however, deactivate this basic tariff in the menu should you wish (the three lines in the top right). Chargeable surfing will not then be possible, and you will only be able to go online when connected to a WLAN.

From abroad
To increase your cost security, you need a data package to surf. This ensures you are not billed for any unexpected costs. The 10 MB basic tariff is no longer available. 

Help - Cockpit - Packages

Costs

From autumn 2021 you will be able to set your cost limits for calls/SMS/MMS.

Call settings

Callfilter

The call filter function automatically blocks incoming calls based on a global, continuously updated list, sparing you the hassle of unsolicited cold calls.

Help - Cockpit - Callfilter

Call forwarding

In the Cockpit, you can also forward your incoming calls quickly and easily.

Help - Cockpit - Call forwarding

 Support

Contact

Do you have questions concerning our products?
We will help you via telephone or chat.