Swisscom Cockpit

The Swisscom Cockpit shows the services included in your subscription for surfing or making calls abroad, as well as price information. If you have used up all the data included in your subscription, you can also
purchase new packages to use your mobile phone abroad.

This area is only relevant for customers using the Multi Device option. This is where you will see any smartphones, tablets and watches that you have linked to your subscription.

Before you start your trip abroad, you must set your roaming limits for surfing and calls/SMS/MMS in the Swisscom Cockpit to keep your costs under control. Shortly before you reach your roaming limit for surfing or calls/SMS/MMS, you will be notified by SMS (with 20% credit remaining). Once the limit is reached, you receive another SMS, after which calls and mobile Internet will be interrupted. For your cost security, you can only surf and make calls again once you have increased your roaming limit in the Swisscom Cockpit.

As a prepaid customer, you can check your current credit and top up easily. Remaining credit can only be refunded if you switch from a prepaid offering from Swisscom to a Swisscom mobile subscription. If you switch to a different provider or cancel your prepaid offering, you will lose the credit.

In this area, you can buy additional packages for data, call minutes or SMS/MMS.

In Switzerland
Without a data package, a daily basic surfing tariff of CHF 2.– applies as standard for prepaid mobiles. You can, however, deactivate this basic tariff in the menu should you wish (the three lines in the top right). Chargeable surfing will not then be possible, and you will only be able to go online when connected to a WLAN.

From abroad
To increase your cost security, you need a data package to surf. This ensures you are not billed for any unexpected costs. The 10 MB basic tariff is no longer available. 

The call filter function automatically blocks incoming calls based on a global, continuously updated list, sparing you the hassle of unsolicited cold calls.

In the Cockpit, you can also forward your incoming calls quickly and easily.