To ensure that your Swisscom login is not misused, our system processes a variety of information. If there is a risk that a third party may have acquired your login details, the system will ask for your identification code (Terms and conditions of use, section 4.3).
The system may require 2-factor authentication (2FA) in the following cases for example:
- Sensitive data or call forwarding
- Unusual login attempts and/or frequently changing logins within a short period of time
- Login from an unknown device or suspicious IP address