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My Swisscom E-Mail myCloud TV Network status Find a shop Contact

Swisscom Login

On this page:
Your access to My Swisscom Customer Center and Webmail. Change your user name and password or login with your mobile number (NATEL® login).

Log into the Customer Center and Webmail

Your Swisscom Login enables you to access your Swisscom services and products. You can use the user name and password you have chosen to access the My Swisscom Customer Center and your Bluewin Webmail.







Change user name/password

You can change your user name and password in the Customer Center at any time. If you change your Login, you will receive an SMS or an e-mail with a code that allows you to reset your current password. Please note that this code is only valid for 24 hours.

If you try to reset the password later than 24 hours after you requested the code, you will receive the message “password invalid”. You will then have to resume the process from the beginning.

Want to change the mobile number or e-mail address that you use to reset your password and user name? Click the link. Underneath “Forgotten your Swisscom Login?”, click the blue button “Amend information”.

 

> Go to login & password

 

If you are a business customer wanting to change your details, please go to the Customer Center, select ‘Passwords & Logins’, then ‘Change reminder channel’.






Log in with mobile number

The first time you log in using your NATEL® Login, you will need to link your mobile number with your existing Swisscom Login. You will only have to do this once. You will then be able to access My Swisscom Customer Center and view your details using your phone number and password.

  1. Log into the My Swisscom Customer Center with your user name and password.
  2. Under “My Profile”, go to “Details & settings”.
  3. Click “Manage settings” under “Login & password”.
  4. Go to “Register NATEL® Login” and follow the instructions.

Note: Two-factor authentication will be used when you register. This means that you are required to enter an additional code that will be sent to your mobile phone as well as your password. This enhances the protection given to your information in the Customer Center.






FAQs

Residential customers

How can I set up my Bluewin e-mails on my mobile phone with my Swisscom Login?

Why can’t I see all/the right products in the Customer Center?

What is the activation code and where do I enter it?



Business customers

What does my Company Login allow me to do?

Why can’t I see all/the right products in the Customer Center?

How can I set up a Login for a new employee?






 Support

Contact

Do you have questions concerning our products?

We will help you via telephone or chat.

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