Here's how to reach us: choose a topic below to call our hotline, chat with us or send us text message.
Discover our mobile subscriptions, prepaid offers, mobile phones, tablets and other mobile devices.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
inOne combines mobile, TV, Internet and the fixed network in one package. Put together the right package to suit your needs.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Compare our Internet subscriptions and check the speed available at your location.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Pause, replay and record your programmes or watch them on your mobile or tablet: discover the blue TV subscriptions.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Discover our fixed network offers: subscriptions, HD-Phones and a range of accessories.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Find out how to set up your Internet and install all your devices correctly.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Set up your Bluewin e-mail account yourself on a computer or mobile phone.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Let our experts solve your technical problems. Services & prices
This call is free.
The My Service Hotline is currently closed.
Our business hours are (except holidays):
Get step-by-step instructions for setting up your blue TV.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Find out how to set up your fixed network telephony (IP) and connect the telephone to the router correctly.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Faults with your device? You can have your smartphone repaired in the Swisscom Shop or at one of our 9 repair centres.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
You will find information about your Internet connection and technical support in the My Swisscom Customer Center.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
You will find information about your TV connection and technical support in the My Swisscom Customer Center.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
You will find information about your fixed network connection and technical support in the My Swisscom Customer Center.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Is there an unusual amount on your bill? There may be a number of reasons for this.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
In the My Swisscom Customer Center, you can view your online invoice, extend payment periods or switch to paying by instalments.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
You can reactivate blocked connections yourself in the My Swisscom Customer Center.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
You can top up your prepaid credit and purchase data packages in the Swisscom Cockpit.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Change your address online and we’ll waive the CHF 69.– activation fee.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Check whether you can switch your subscription and if we currently have any offers for you.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Internet, TV, Telephony: Amend your home subscription at any time.
Talk to our support staff.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 800 800 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Cancellation fees of up to CHF 500.– fully covered, making switching your Mobile subscription to Swisscom quick and easy.
Talk to our support staff.
0800 555 155 |
Opening hours:
Mo - Fr 08:00 - 19:30, Sa 10:00 - 15:00 (except holidays)
Combine Internet, TV and mobile products flexibly: switch to Swisscom and enjoy surfing speeds of up to 10 Gbit/s on our fibre-optic network.
Talk to our support staff.
0800 555 155 |
Opening hours:
Mo - Fr 08:00 - 19:30, Sa 10:00 - 15:00 (except holidays)
Get in touch with our Customer Support.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 40 50 60 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Get in touch with our Customer Support.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 40 50 60 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Get in touch with our Customer Support.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 40 50 60 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
If you are going to be abroad for between 2 and 12 months, simply suspend your subscription.
Get in touch with our Customer Support.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 40 50 60 (longer waiting time)
Talk to our support staff.
Our 0800 800 800 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):
Your contact for cancellation:
Get in touch with our Customer Support.
Please note that costs can arise abroad.
Administrative requests: Mo - Fri 07:00 - 18:30
Requests to malfunctions and errors: always open
Talk to our support staff
Billing issues: Mo-Fr 07:00-20:00
Administrative questions: Mo-Sa 07:00-20:00
Disturbances: Open all the time
Would you prefer to call us?
0800 40 50 60 (longer waiting time)
Talk to our support staff.
Our 0800 40 50 60 hotline is currently closed for this topic.
Our opening hours are (excl. public holidays):