Contact

2Which topic relates to your request?

• 📱
  Mobile
• 🕸
  Internet
• 📺
  Swisscom TV
• 🕿
  Fixed network telephony
• 🖹
  Billing items
• 👛
  Bill and current costs
• 🗋
  Payment terms
• ✓
  Block
• 🖉
  Change address
• 🔑
  Login & passwords
• 📲
  Mobile contract extension
• 🚧
  Switch your mobile subscription
• 🚧
  Switch Internet, TV or fixnet subscription
• 🗑
  Cancel subscription
• 📱
  Mobile
• 🏡
  Packages
• 🕸
  Internet
• 📺
  Swisscom TV
• 🕿
  Fixed network telephony
• 🖹
  Questions about your order
• 📱
  Mobile
• 🕸
  Internet
• 📧
  E-Mail
• 📺
  Swisscom TV
• 🕿
  Fixed network telephony
• 📱
  Mobile
• 🕸
  Internet
• 📧
  E-Mail
• 📺
  Swisscom TV
• 🕿
  Fixed network telephony
• …
  Other
• 📱
  Mobile
• 🏡
  Internet, TV or fixed network
• 🖹
  Contact form
• 🚐
  Postal address
• 🛍
  Find Swisscom Shop

3Our solution proposals:

Fix mobile phone

Find the solution to your mobile phone problem in the Customer Center.

Solve problem

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Our staff will of course also be happy to help you in person:

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Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Rectify faults

Rectify your fault step by step - as quickly and easily as possible.

Start Quick Check

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Our staff will of course also be happy to help you in person:

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Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Rectify faults

Rectify your fault step by step - as quickly and easily as possible.

Start Quick Check

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Our staff will of course also be happy to help you in person:

---

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Rectify faults

Rectify your fault step by step - as quickly and easily as possible.

Start Quick Check

---

Our staff will of course also be happy to help you in person:

---

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Check billing items

Check your bill and individual connections in the Customer Center.

Check bill

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Our staff will of course also be happy to help you in person:

---

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Bills & costs

Check your bill and individual connections in the Customer Center.

Check bill status

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Our staff will of course also be happy to help you in person:

---

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Extend payment period

You can extend the payment period for bills in the Customer Center.

Extend payment period

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Our staff will of course also be happy to help you in person:

---

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Unlock blocking

Reactivate a blocked line with just a few clicks in the Customer Center.

Unlock blocking

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Our staff will of course also be happy to help you in person:

---

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Change your address online & save charges

Change your address quickly and easily in the Customer Center.

Change address

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Our staff will of course also be happy to help you in person:

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Chat

Swisscom Login

The Swisscom Login is your most important login for the Swisscom online world.

Go to login

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Our staff will of course also be happy to help you in person:

---

Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Go to contract extension

Check your entitlement to a contract extension in the Customer Center.

Check offer

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Our staff will of course also be happy to help you in person:

---

Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Switch subscription

Compare mobile phones and tariffs easily.

Check mobile phones and tariffs

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Our staff will of course also be happy to help you in person:

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Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Switch subscription

Internet, TV and telephony – the perfect package for you in just a few steps.

Check package

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Our staff will of course also be happy to help you in person:

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Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

We are sorry that you have decided to leave us.

Please call us or complete the contact form to allow us to process your cancellation as easily as possible:

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Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Cancellation form

Go to Form

Mobile offers

Check and compare all mobile phones and tariffs easily.

Find out about offers

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Our staff will of course also be happy to help you in person:

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Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Advice in Shop

Our Swisscom Shop employees are happy to help you choose.

Arrange an appointment

 

Packages

Internet, TV and telephony – the perfect package for you in just a few steps.

Find packages

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Our staff will of course also be happy to help you in person:

---

Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Advice in Shop

Our Swisscom Shop employees are happy to help you choose.

Arrange an appointment

 

Internet offers

Tailored especially for you – the individual inOne packages.

Find offers

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Our staff will of course also be happy to help you in person:

---

Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Advice in Shop

Our Swisscom Shop employees are happy to help you choose.

Arrange an appointment

 

Swisscom TV offers

Overview of Swisscom TV offers.

Find offers

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Our staff will of course also be happy to help you in person:

---

Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Advice in Shop

Our Swisscom Shop employees are happy to help you choose.

Arrange an appointment

 

Fixed network offers

Fixed network telephony offers at a glance.

Find offers

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Our staff will of course also be happy to help you in person:

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Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Advice in Shop

Our Swisscom Shop employees are happy to help you choose.

Arrange an appointment

 

Requests & Orders

Find out the current status of your order online in the Customer Center at any time.

Display status

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If you have any questions about an order you have placed in the Online Shop, we will be happy to advise you personally:

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Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Set up your mobile phone

Use the device instructions to set up your mobile phone.

Select device

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Our staff will of course also be happy to help you in person:

---

Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

My Service

Not keen to try yourself? Our experts can help with any technical enquiries about your mobile phone or tablet.

Go to offers

Set up Internet

Use My Swisscom Assistant to set your Internet connection.

Set up Internet

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Our staff will of course also be happy to help you in person:

---

Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

My Service

Not keen to try yourself? Our experts can help with any technical enquiries about your Internet access.

Go to offers

Set up e-mail

Set up your e-mail address on your computer or smartphone.

Set up e-mail

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Our staff will of course also be happy to help you in person:

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My Service Hotline
extra charge

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

My Service

Not keen to try yourself? Our experts can help you to set up/use your e-mail program.

Go to offers

Set up Swisscom TV

Set up your Swisscom TV 2.0 step by step.

Set up Swisscom TV

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Our staff will of course also be happy to help you in person:

---

Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Neighbourhood help

Let a Swisscom Friend set up your Swisscom TV.

Go to offers

 

Connect your telephone

Activate your fixed network telephone.

Connect telephone

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Our staff will of course also be happy to help you in person:

---

Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Neighbourhood help

Let a Swisscom Friend set up your fixed network telephony.

Go to offers

 

Mobile

Find out all you need to know about mobile phones on our help pages.

Go to mobile topics

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Our staff will of course also be happy to help you in person:

---

Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Internet

Find out all you need to know about the Internet on our help pages.

Go to Internet topics

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Our staff will of course also be happy to help you in person:

---

Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

E-Mail

Find out all you need to know about e-mail on our help pages.

Go to e-mail topics

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Our staff will of course also be happy to help you in person:

---

My Service Hotline
extra charge

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

My Service

Not keen to try yourself? Our experts can help you to set up/use your e-mail program.

Go to offers

Swisscom TV

Find out all you need to know about Swisscom TV on our help pages.

Go to Swisscom TV topics

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Our staff will of course also be happy to help you in person:

---

Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

For what topic you want to talk to us?

We will be happy to put you through to one of our employees now.

Phone number we can reach you on:* The phone number entered by you is unclear or invalid.

Line concerned (if not the phone number specified above) The phone number entered by you is unclear or invalid.

Call back is not currently available.

Our business hours are:

The hotline is currently closed.

Our business hours are:

Cancel Call back now

Thank you for your enquiry.

You will now receive a call to .

close

Sorry, we were unable to forward the enquiry.

close

Fixed network telephony

Find out all you need to know about the fixed network on our help pages.

Go to fixed network topics

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Our staff will of course also be happy to help you in person:

---

Chat

Hotline

Talk to us

We are happy to connect you with our client consultant.

Call back now

Call back is not currently available.

Our business hours are:

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