Manage Callfilter and blocking numbers
Callfilter
The free call filter protects you from unwanted calls and unfair mass advertising. You can also manually block or unblock up to 200 numbers individually.
Blocking numbers individually
In addition to activating the Callfilter, you can also block or unblock incoming calls from individual numbers.
For fixed network phones: in My Swisscom
Go to My Swisscom(opens in new tab) and Callfilter Blocking and unblocking numbers manually.
For fixed network phones: on the telephone
Immediately after an unsolicited call, key in *00# on the telephone’s numeric keypad. The number of the last incoming call will be added to your block list.
For mobile phones
Go to My Swisscom(opens in new tab) and Callfilter Blocking and unblocking numbers manually.
If you want to block unsolicited calls from an entire canton, country or company, key in the first identical digits of the number, followed by an asterisk. For example: +4131*
Blocking value-added services and chargeable numbers
Block chargeable 0900 numbers and value-added services. Once blocked, you will no longer be able to call these numbers yourself.
If you block all value-added services, you will no longer be able to pay your mobile bill using Swisscom Pay/SMS short numbers.
FAQs
How reliable is the Callfilter?
The Swisscom Callfilter blocks undesired telemarketing calls according to up-to-date blocking lists. The blocking list is compiled to the best of our knowledge. However, it is still possible that some undesired telemarketing calls will get through. In exceptional circumstances it is also possible that some normal calls may be blocked.
How can I protect myself from fraudulent calls?
Where can I report fraudulent calls?
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