The quickest and simplest way to redirect calls from your fixed network phone is via My Swisscom (Customer Center). You can activate temporary or long-term call forwarding.
Most devices also have the option to activate call forwarding in the settings. Read your device instructions(opens in new tab) for more details. If your device is not listed, try using the instructions for an earlier or later model.
Most devices also have an option to deactivate call forwarding in the settings. Read your device instructions(opens in new tab) for more details. If your device is not listed, try using the instructions for an earlier or later model.
Your mobile phone rings at the same time as your fixed network phone with the Simultaneous ringing function. So you don’t miss any calls, even when you are out of the office.
You can switch on the function in My Swisscom and enter the mobile phone number you want to ring at the same time as your fixed network telephone.
With the Swisscom Home App you can configure your smartphone as an additional handset for fixed network telephony. In this way, you can also conveniently receive fixed network calls at home with your smartphone (active WLAN connection to the Internet box required).
Parallel calling lets you make or take a call with your fixed network telephone when you are already on a call. You need:
Use the “Activate call waiting” link to access to My Swisscom and change from “Engaged tone” to “Dialling tone”. When you are already on a call you will then hear a blip (tapping) when you receive a second call. At the same time, an additional fixed network telephone rings and the caller hears the call tone.
If you want to activate parallel calling with your mobile phone, switch on the “call waiting” function via the settings on your device. Check the device instructions(opens in new tab) for details of how to configure the settings on your device. If your device is not listed in the selection, try using the instructions for an earlier or later model.
Call forwarding and simultaneous ringing services are free of charge. The caller only pays the charges to the number dialled. However you are charged if you:
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