You can switch your COMBOX® on and off as follows:
Forward your fixed-network calls to the COMBOX® via My Swisscom.
You can also manage the following settings on My Swisscom:
Proceed as follows to switch on your COMBOX® using your telephone:
Proceed as follows to switch off your COMBOX®:
As well as using My Swisscom, you can also change the COMBOX® settings via your fixed network as follows:
You can switch your COMBOX® on and off as follows:
Forward your fixed-network calls to the COMBOX® via My Swisscom.
You can also manage the following settings on My Swisscom:
You can activate and manage your COMBOX® in the Cockpit.
Read how to activate your COMBOX® step by step in the device manuals. If your device is not listed, try using the manual for an earlier or later model.
If someone leaves a message for you on your COMBOX® this will show on the display for most fixed-network devices. You can use the following options to listen to your fixed network COMBOX®:
With COMBOX® pro, you can change the settings to
If someone leaves you a message on your COMBOX®, you will be sent an SMS informing you automatically. As a COMBOX ®pro user, you can also be informed on two other mobile numbers by SMS. If you have activated Visual Voicemail, your COMBOX® messages will be displayed directly when you miss calls.
You can use the following options to listen to your mobile COMBOX®:
Read the device manuals for the easiest way to listen to the COMBOX® on your device. If your device is not listed, try using the manual for an earlier or later model.
Key functions when you listen to messages
Please note: the COMBOX® number when calling from a Liechtenstein phone number is: +423 779 88 88
For your COMBOX® pro, you can also opt to receive messages that have been left for you by e-mail as an audio file.
When you use Visual Voicemail for the first time on your iPhone, follow the instructions on the Apple . To switch off Visual Voicemail, send a free SMS with the words “STOP VVM” to 444. Have you deactivated your Visual Voicemail, but now want to reactivate it? Send a free SMS with the words “Start VVM” to 444. Then follow the additional setup instructions on the Apple website.
Visual Voicemail is available on the Android devices. On these devices, the function is activated as standard. You can switch the function off in your device settings.
You can set up a personal greeting as follows:
You can also set up an international greeting or multiple greeting messages with COMBOX® pro:
Then manage your personalised greeting on My Swisscom.
You need a PIN code to listen to your COMBOX® from any phone or when you are abroad. You can choose your own PIN code and change it at any time. The PIN code prevents unauthorised persons from listening to your messages. If you forget your COMBOX® PIN, call your COMBOX® and change your password in the settings.
If you are abroad, you may be charged for messages on your COMBOX®. To avoid this, you can deactivate all call forwarding to your COMBOX® while you are abroad. Enter the key combination #21# on your mobile phone or go to the Swisscom Cockpit. If you use Visual Voicemail (VVM) for your mobile phone, please note that you will need mobile data. Using VVM with data roaming may incur costs.
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