There are various ways to activate and manage your COMBOX®. COMBOX® Pro offers you even more options for recording and accessing your calls.
Besides switching COMBOX® on and off you can also customise it in the Customer Center as follows:
You can activate/deactivate your COMBOX® with your mobile phone using the following options:
Video: How to activate your COMBOX® in the Swisscom Cockpit
Besides (de)activating your COMBOX® you can customise messages, select the language and change your PIN in the Customer Center.
Read how to activate your COMBOX® step by step in the device manuals. If your device is not listed, try using the manual for an earlier or later model.
Proceed as follows to adjust COMBOX® settings via your mobile phone rather than in the Customer Center:
If you want to shorten or extend the time before your calls are forwarded to your COMBOX®, press the following key combination: **61*086destination number**time#, then choose a time between 5 and 30 seconds. Example: **61*0860791234567**20#. Please note: Only 5-second intervals are possible.
You can use the following options to listen to your fixed network COMBOX®:
You can use the following options to listen to your mobile COMBOX®:
You need a PIN code to listen to your COMBOX® from any phone or when you are abroad. You can choose your own PIN code and change it at any time. The PIN code prevents unauthorised persons from listening to your messages. If you forget your COMBOX® PIN, call your COMBOX® and change your password in the settings.