If you want to check how high your current bill is, send an SMS with the keyword BILL to 444. (This services is available to residential customers. Business customers require the appropriate authorisation from the business owner.)
| INVOICE |
Check bill once |
| START INVOICE DAY |
Check bill daily |
| START INVOICE WEEK |
Check bill weekly |
| START INVOICE MONTH |
Check bill monthly |
| STATUS INVOICE |
What regular bill queries have I subscribed to? |
| STOP INVOICE |
I no longer require regular bill queries. |
| START ITS |
Activate itemised statements |
| STOP ITS |
Deactivate itemised statements |
All your data and bill details are available online.
If you want to know the number of remaining units in your subscription or option, check if you have the right subscription or if you can extend it, send an SMS with the following keywords to 444.
| STATUS |
Number of included units, such as roaming days or SMS, remaining balance from data options |
| CHECK | Check your current subscription and whether it still meets your needs. |
| CUSTOMER NUMBER | Check your Swisscom customer number. |
| COWORKING | Code request for free hours of coworking office space (only for inOne SME mobile XL customers) |
If you want to change your subscription, send an appropriate SMS with the relevant keyword to 444: (this service is only available for residential customers. Business customers can change subscriptions on My Swisscom.)
| PREMIUM |
To order an inOne mobile premium subscription. |
| GO | To order an inOne mobile go subscription. |
| SWISSFLAT | To order a Swiss mobile flat subscription. |
| BASIC |
To order an inOne mobile basic subscription. |
| SWISSLIGHTPLUS |
To order a Swiss mobile light plus subscription. |
| GOYOUNG | To order an inOne mobile go young subscription. |
| FLATYOUNG | To order an Swiss mobile flat young subscription. |
| BASICYOUNG | To order an inOne mobile basic young subscription. |
| LIGHTYOUNG | To order an Swiss mobile light young subscription. |
| START CONNECTPACK |
To order the Connect pack. |
| STOP CONNECTPACK | The Connect pack renews automatically. You will need to stop it if you no longer want it. |
| START INTERCONTINENTAL | To order the Intercontinental pack. |
| STOP INTERCONTINENTAL | The Intercontinental pack renews automatically. You will need to stop it if you no longer want it. |
If you would like to order/stop or use any of the following services, send the applicable keyword to 444.
If you want to activate TV Air or a new SIM, check Swisscom services in the event of a fault or request a new Swisscom Login password, send an SMS with one of the following keywords to 444.
| START PREMIUMSPEED STOP PREMIUMSPEED |
Enjoy surfing speeds of up to 2 Gbit/s with the Premium Speed Option |
| TEST |
Check your Swisscom services like TV, Internet, telephone and e-mail on your mobile phone or computer |
| LOGIN |
Request a new Swisscom Login password |
| START SIM | Activate new SIM card |
Find out more about roaming for using your mobile phone abroad.
| START INTERCONTINENTAL STOP INTERCONTINENTAL |
I would like to start/stop using the Intercontinental pack (only available with inOne mobile go). |
| START INTERNATIONALCALLS STOP INTERNATIONALCALLS |
I would like to start/stop using the International Calls pack. |
| START RSMS STOP RSMS |
The SMS information service provides details of current roaming tariffs. |
The Swisscom Cockpit gives you complete control over your costs and lets you easily add data packages when using the Internet abroad.
| START VVM STOP VVM |
Activate/deactivate Visual Voicemail for iPhone |
| COMBOX |
Request COMBOX® password |
| START NOTIFICATION STOP NOTIFICATION |
Activate/deactivate SMS availability notification |
| START INFO STOP INFO |
Activate/deactivate SMS function for missed calls |
| START BLIP STOP BLIP |
Activate/deactivate blip for a calls to another network |
Support
Do you have questions concerning our products?
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