• Innovation

Success by design

Swisscom is one of the most innovative companies in Switzerland. By far the largest proportion of our revenue is generated by products and services that didn't even exist just a few years ago. This means that we are constantly reinventing ourselves, focusing on different areas.

Analytics & AI

How we use analytics and artificial intelligence.

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Smart City

Our contribution to the future of our living spaces.

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Drone services

Our contribution to the future of our living spaces.

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Seven areas of innovation

We are focusing on seven areas of innovation to achieve our strategic goals.


Read the latest announcements on the topic of innovation.

Success factor #1

Open Innovation

Swisscom pursues an open innovation process in dialogue with our customers, employees, suppliers and partners. Using human-centred design methods, we are developing simple, inspiring experiences.


With Creaholic, Swisscom has created the leading partner for innovation.

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The Kickbox intrapreneurship programme promotes ideas and pioneers inside and outside companies. 

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Swisscom StartUp provides expertise, market access and valuable insights to entrepreneurs.

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The Swisscom Outposts in Silicon Valley track the latest trends.

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Success factor #2


To promote an innovative, competitive Switzerland, we engage in partnerships with universities. By investing in Switzerland as a centre of research, we play an active part in shaping our country’s future.

ETH Zürich

The chair of the Head of the Network Security Group is financed by Swisscom.

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Federal Institute of Technology

Swisscom facilitates research into AI, IoT, Smart Home, 5G and the Digital Lab.

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Lucerne University

Swisscom supports FinTec research at the Institute for Financial Services.

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Switzerland Innovation Park

As a member of the board of trustees, Swisscom plays an active role in shaping the park.

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St. Gallen University

Students have access to Swisscom’s Kickbox innovation methodology.

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MIT Trust Data Consortium

A research partnership focusing on crypto property, data and security.

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MIT Sloan School of Management

Research project into process and data analysis.

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Success factor #3


Through its venture capital arm, Swisscom promotes start-ups developing promising solutions in the field of information, communication and entertainment technology.



Swisscom Ventures has invested in more than 65 start-ups since it was founded in 2007.



Swisscom Ventures has contributed to the creation of over 1,000 jobs.



The Digital Transformation Fund set up with institutional investors is worth CHF 150 million. At the same time, Swisscom makes another CHF 50 million available to invest in the start-ups in question.

«To be number 1 when it comes to shaping the future, we need a strong strategy.»

Martin Vögeli, Head of Group Strategy

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Any questions?

We're there for you. Please don’t hesitate to contact us.

Roger Wüthrich-Hasenböhler

Chief Digital Officer