Success by design
By far the largest proportion of our revenue is generated by products and services that didn't even exist just a few years ago. This means that we are constantly reinventing ourselves, focusing on different areas.
Filter by innovation area
| Network and Infrastructure | Internet of Things | Analytics and Artificial Intelligence | Security | Entertainment | Digital Swisscom | Digital Business |
Success factor #1
Open Innovation
Swisscom pursues an open innovation process in dialogue with our customers, employees, suppliers and partners. Using human-centred design methods, we are developing simple, inspiring experiences.
Success factor #2
Cooperation
To promote an innovative, competitive Switzerland, we engage in partnerships with universities. By investing in Switzerland as a centre of research, we play an active part in shaping our country’s future.
Success factor #3
Ventures
Through its venture capital arm, Swisscom promotes start-ups developing promising solutions in the field of information, communication and entertainment technology.
61
Investments
Swisscom Ventures has invested in more than 60 start-ups since it was founded in 2007.
>1,300
jobs
Swisscom Ventures has contributed to the creation of over 1,000 jobs.
200
million
The Digital Transformation Fund set up with institutional investors is worth CHF 150 million. At the same time, Swisscom makes another CHF 50 million available to invest in the start-ups in question.
Any questions?
We're there for you. Please don’t hesitate to contact us.
Roger Wüthrich-Hasenböhler
Chief Digital Officer
Swisscom “nova” –
our innovation label
Swisscom “nova” gives interested customers exclusive beta access to new products, services and product features before a possible market launch to support testing, further development and assessment of market potential. A product, service or new product feature can be given the “nova” label if it is still in the development or test phase or if market demand is still being gauged. The development team can gain valuable feedback and input from the customers for further development, from which all customers will benefit in the event of a launch.
What is the purpose of the “nova” label?
If a product or service has the “nova” label, customers can use and test the products under development in advance and get involved in their further development with Swisscom. These customers provide useful input before a product is ready for the market.
Are products, services and product features bearing the “nova” label only available to Swisscom customers?
No. Products, services and new product features bearing the “nova” label are aimed either at the overall market or at specific segments. For example, some products may be subject to certain conditions, such as an existing Swisscom login or device-specific specifications.
How do customers provide feedback and receive support for products and services with the “nova” label?
Customers communicate with and access support from the product teams via the specific product websites.
What sets “nova” products and services apart from the rest?
Unlike regular Swisscom products, “nova” products, services and new product features are still in development or at the stage of gauging market demand. The user interface, possible price plans and customer segments can all be adjusted during the nova phase, for instance. Swisscom also has the right to discontinue products and services with the “nova” label.
Are there any risks associated with using products, services and new product features with the “nova” label?
No. Just as with any other Swisscom products, strict regulations apply to the “nova” label with regard to security, privacy and quality. Support is provided directly by the product teams.
How long do products, services or new product features stay at the nova stage?
The length of time a product, service or new product feature carries the “nova” label depends on its development stage.
What happens if a “nova” product is discontinued?
The nova label indicates products, services and product features that are still in development. It is therefore possible that they will be withdrawn from sale or not launched at all. If this happens, people using nova products will be notified in advance.