Starting out
after school

Our apprenticeships:
designed around your interests

Find your apprenticeship with us. A Swisscom apprenticeship is as individual as you are: our unique training model gives you a lot of freedom throughout your apprenticeship. Our projects last for several months and you can choose what you would like to work on in your chosen field. From the start, you are given responsibility for fascinating tasks and work with colleagues from various business areas. You therefore learn something new every day and are perfectly equipped for your future.

Apprenticeship positions

Find out everything about apprenticeship positions.

Information and taster events

Find out everything about the info and taster days that we offer instead of trial apprenticeships.

Welcome
to your future

Key info in brief

Find the apprenticeship position of your dreams at Swisscom. An apprenticeship with Switzerland’s largest ICT company is a major step towards standing on your own two feet. At Swisscom, we have a flexible, mobile approach to work. You’re free to choose the path your apprenticeship takes and the development steps it includes. Your personal coaches will help with any questions that arise during your training.

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The Profile of Competences - Your Guide and Point of Reference During Teaching

Each apprenticeship has a profile of competences. It describes all the skills that you, as a worker and school learner, need to acquire until the end of your apprenticeship. In Swisscom, you can decide when, how and where you want to work. Always with your goals - job-specific skills - in mind, you will explore your own individual learning path, tailored to you and your interests.

Learning Support - Your personal coach

Don't worry, we won't leave you alone! Your learning companion will accompany you throughout your learning: He will keep an eye on your exceptional skills and support you in the planning and implementation of your development stages. Within the projects, you will be supported on a professional and relational level by the collaborators who are the project suppliers. The three of you discuss the goals of your project and how to proceed.

The Marketplace of Projects (The Marketplace) - Your space for discovery and learning

Online, in our project marketplace, you will find a large selection of various projects proposed by our Swisscom employees. A project can be a stand-alone task that you work on from start to finish, or it can be a responsibility that you take on steps or work processes.

Based on your skills profile, you apply for projects that bring you closer to your goal: to have your "backpack" filled with all the skills until the end of your apprenticeship. During your apprenticeship you will get to know a wide variety of people and areas of responsibility, and the best part: you will work from the start on real and economically relevant topics and make a significant contribution to the success of the products and the work.

Would you like to know more about our apprenticeship model and what exactly is behind these projects? Then we recommend to you this blog post.

Our innovative training model briefly explained (in german)

You want more information about our training model?
In that case, find here the extended version of the video.

Digital Days for Girls

Would you like to increase your experience of multimedia or program robots and learn more about the ICT trends of the future?

More about the event

Apprenticeships

ICT

Digital Business Developer, Federal VET Diploma

● Apprenticeship positions 2023

You work in a new profession that covers the interface between technology and business.

Your apprenticeship

Duration

4 years

School locations

Canton of Zurich and Canton of Bern

Days at college

An average of 2 days per week and training year
(number of days at college and duration of industry courses vary depending on canton)

Vocational Baccalaureate

possible

Final Qualification

Digital business developer, Federal VET Diploma

Continuing education opportunities

Further training options Vocational examination and higher technical examination, studies at a university of applied sciences or a higher technical school

Your future job

You will work at the interface between people, business and technology. You will support the digital development, transformation and innovation of companies or business areas. You analyse issues in everyday digital business and optimise processes and production flows based on this. To do this, you use data to simplify processes and supplement business models. You will be involved in a wide range of projects and will be responsible for communication between specialists, decision-makers and customers. As a specialist, you will shape the digitalisation of tomorrow.

Your background

You have completed your general secondary school education (secondary school/advanced requirements) with consistently good to excellent results in Maths and German
Strong interest in digitalisation
Strong analytical skills
Independent and structured way of working, organisational talent
High level of social competence and communication skills
Enjoy working with computers and have a flair for numbers

Mediamatics technician, Federal VET Diploma

● Apprenticeship positions 2023

You ensure perfect worldwide networking of information and communication technologies. Way-up apprenticeship also possible.

Your apprenticeship

Duration

4 years

Days at college

An average of 2 days per week and training year
(number of days at college and duration of industry courses vary depending on canton)

Vocational Baccalaureate (Berufsmaturität)

Possible

Final qualification

Mediamatics technician (Federal VET Diploma)

Continuing education opportunities

Vocational training courses, course at a University of Applied Sciences or professional college

Your future job

Drawing on your multimedia, design, marketing, IT and administration know-how, you produce content for on- and offline media. You edit photos, sound recordings and videos with various programs, and will layout text. You will design and maintain websites as well as social media channels, create advertising material, presentations and print materials, and facilitate the use of new technologies at events.

Your background

You have completed your general secondary school education (at level Section E, extended requirements) with consistently good to excellent results in Maths, German, languages and art and design subjects

Interest in the trends of the ICT world as well as online and offline media

Independent and methodical

Strong interpersonal and communication skills

Rapid comprehension and the ability to think "out of the box"

Excellent organisational skills and a focused approach to work

Creativity

A team player

IT specialist in platform development, Federal VET Diploma

● Apprenticeship positions 2023

Your role in platform development will be to set up, operate and monitor the networks, services and server systems, and to ensure the smooth operation and performance of the ICT infrastructure.

Your apprenticeship

Duration

4 years

Days at college

1 to 2 days per week and training year on average
(The number of days at college and duration of industry courses vary depending on canton)

Vocational school-leaving certificate

Possible

Final qualification

IT specialist in platform development,
Federal VET Diploma

Continuing education opportunities

A wide range of vocational training courses with study at a university of applied sciences or professional college (for holders of the Vocational Baccalaureate (Berufsmaturität))

Your future job

You ensure that the ICT infrastructure and its services operate smoothly and in line with customer requirements. You plan local area networks (LAN), select suitable network components, install and configure them and monitor ongoing network operation. You take a proactive, forward-looking approach in order to ensure network performance and security. You plan, manage and maintain physical and virtual server systems and services. You also monitor the systems and services to ensure their continued availability and security.

Your background

You have completed your general secondary school education (at level Section E, extended requirements) with consistently good to excellent results in Maths, German, English and Science
Logical-abstract thinking and a systematic approach to work
Joined-up, solution-oriented thinking
Technical understanding, an appreciation of theoretical processes and procedures
Rapid comprehension and strong mental focus
Good communication skills and a strong service mindset
A team player

IT specialist in application development, Federal VET Diploma

● Apprenticeship positions 2023

Your role in application development will be to implement software solutions for products, processes or services, and implement operational solutions in line with customer requirements. Way-up apprenticeship also possible.

Your apprenticeship

Duration

4 years

Days at college

Average 2 days per week and training year
(The number of days at college and duration of industry courses vary depending on canton)

Vocational school-leaving certificate

Possible

Final qualification

IT specialist in application development,
Federal VET Diploma

Continuing education opportunities

Vocational training courses, course at a University of Applied Sciences or professional college

Your future job

You work closely with your customers to keep them informed of the changing requirements of their ICT solution or system context in a timely manner. You analyse user models, create designs and develop prototypes. You also design the implementation variant concept in intensive consultation with your customers. Finally, you implement the variant using appropriate programming languages and use a test concept to test its quality as well as its security. You ensure the smooth delivery of your solutions by defining a suitable process, testing it and finally handing over your solution to your customer.

Your background

You have completed your secondary education (vocational focus, non-Matura) with consistently good to excellent results. Enjoy technical subjects such as mathematics and science.
Creative and solution-oriented thinking skills with a systematic approach to work
Enjoyment of technical topics, an appreciation of theoretical processes and procedures
Rapid comprehension and strong mental focus
Good communication skills and a strong service mindset
A team player
A love of experimenting

Interactive Media Designer, Federal VET Diploma

● Apprenticeship positions 2023

You develop and produce interactive digital communication media with a focus on user friendliness.

Your apprenticeship

Duration

4 years

College locations

Bern or St. Gallen

Days at college

Average 2 days per week and training year
(The number of days at college and duration of industry courses vary depending on canton)

Vocational school-leaving certificate

Possible

Final qualification

Interactive Media Designer, Federal VET Diploma

Continuing education opportunities

Vocational training courses, course at a University of Applied Sciences or professional college

Your future job

You develop creative concepts for websites, apps, audio, video and 3D files. You advise and create design proposals for digital communication media with a particular focus on user friendliness. To this end, you remain in close contact with your customers. Thanks to your expertise in design and your understanding of technology, you create customized multimedia worlds of experience.

Your background

You have completed your secondary education (vocational focus, non-Matura) with consistently good to excellent results in Design, German, English, Media and Informatics
Highly-developed sense of form and colour, highly creative
Technical understanding and good spatial perception
Focused approach to work and intellectual flexibility
A team player
Excellent communication and language skills

ICT specialist, Federal VET Diploma

● Apprenticeship positions 2023

You work in close proximity to your customers, helping them use ICT media and maintaining ICT devices.

Your apprenticeship

Duration

3 years

College locations

Bern or Zurich

Days at college

1 to 2 days per week and training year
(The number of days at college and duration of industry courses vary depending on canton)

Vocational school-leaving certificate

Possible

Final qualification

ICT specialist, Federal VET Diploma

Continuing education opportunities

A wide range of vocational training courses with study at a university of applied sciences or professional college (for holders of the Vocational Baccalaureate (Berufsmaturität))

Your future job

You ensure the operation of the ICT infrastructure and its services according to customer requirements. You work on planning, monitoring and configuration of networks and virtual server platforms. You take a proactive, forward-looking approach in order to ensure network performance and security. You also monitor the systems and IT- services to ensure their continued availability and security.

Your background

You have completed your general secondary school education (at level Section A, General requirements) with consistently good to excellent results

Enjoyment and interest in technical contexts

Solution-oriented and networked thinking

You enjoy helping people, whether internal employees or external customers

Teamwork and curiosity

Sales

Retailing specialist, Federal VET Diploma

● Apprenticeship positions 2023

Would you like to put your skills into practice in the consumer electronics sector and impress customers with your knowledge?

Your apprenticeship

Duration

3 years

Days at college

On average 1 to 2 days per week and apprenticeship year

Industry courses

Customer service in the consumer electronics industry / Designing shopping experiences

Vocational Baccalaureate (Berufsmaturität)

Possible

Final qualification

Retailing specialist, Federal VET Diploma

Continuing education opportunities

Vocational training courses, course at a University of Applied Sciences or professional college

Assignment locations

We offer apprenticeship positions in most cantons

Your future job

You will work in a number of different Swisscom Shops where you will learn how to provide customers with friendly, competent advice on our products and services. You will identify the best solutions, hold sales and customer meetings, and resolve complex issues. You will continue to learn about new products and services and enlighten our customers. Your interest in technology will come in useful for this.

You will also become acquainted with the administrative and organisational processes of the Shops and thus continually hone your skills.

You also have the opportunity to work on projects outside the shop environment for up to 12 months to familiarise yourself with new departments, teams and duties and acquire additional knowledge.

Your background

You have completed your general secondary school education with consistently good to excellent results in German and Maths and at least one language (French or English)
Good people skills and empathy
Interest and affinity for technology

Initiative, quick grasp and organizational skills

High social competence

Openness, communication talent skills and strong customer centricity

Trustworthiness, commitment, curiosity

Administration

Commercial apprentice, Federal VET Diploma

● Apprenticeship positions 2023

You deal with challenging business responsibilities and perform a wide range of administrative and organisational duties.

Your apprenticeship

Duration

3 years

School site

Bern

Days at college

1.5 to 2 days per week and training year on average
(The number of days at college and duration of industry courses vary depending on canton)

Industry Courses

Section Service and Administration - 4 days per Apprenticeship year

Vocational Baccalaureate

Possible (M Profile)

Final quakification

E Profile: Commercial apprentice, Federal VET Diploma (extended basic training)
B Profile: Commercial apprentice, Federal VET Diploma (standard basic training)

Continuing education opportunities

Vocational training courses, course at a University of Applied Sciences or professional college

Course oft he apprenticeship

The basic commercial training (apprenticeship and sport | music) lasts four years instead of three. This extension means that on average around 25 percent of working time is available for sporting activities (training, competitions, training camps, etc.) or for musical activities (rehearsals, concerts, performances, etc.), but also for regeneration.

Your future job

Swisscom supports you in balancing your sporting/musical commitment and your apprenticeship. You will be responsible for demanding commercial areas and take on a wide range of administrative and organisational tasks, such as information processing, written and verbal communication, presentation preparation and bookkeeping.

Your background

E Profile:

You have completed your general secondary school education (at level Section E, extended requirements) with consistently good to excellent results in German and Maths and the languages French and English

B Profile:

You have completed your general secondary school education (at level Section E, Extended requirements) with consistently satisfactory to good results in German, Maths and one language (French or English) or
You have completed your general secondary school education (at level Section A, General requirements) with consistently good to excellent results in German and Maths and one language (French or English)

E and B Profile:

Able to work independently You enjoy using a computer and have a flair for numbers
Reliable and sociable
Good spoken and written German and foreign languages
Rapid comprehension and excellent organisational skills
A team player
10 finger typing

Further apprenticeship positions at cablex

Digitalisation has made many things possible in recent years that were still science fiction a few decades ago - and the possibilities are far from exhausted! One of its most important pillars is the telecommunications and electricity network.

Our subsidiary cablex trains young talents in the system-relevant professions of network electricians with Swiss Federal Certificate of Proficiency (EFZ) with a focus on telecommunications, electricians with Swiss Federal Certificate of Proficiency (EFZ) and assembly electricians with Swiss Federal Certificate of Proficiency (EFZ).

If you like to be hands-on, prefer variety and fresh air to routine and a desk, you will find an exciting apprenticeship at cablex to start your professional future!

Go to cablex apprenticeships

Your application

Do you have questions about the application process? We have summarised all the important information for you.

Go to the application process

FAQs

Here, you’ll find answers to frequently asked questions about your application.

Go to FAQs

Get to know us

Get a feel for Swisscom and find out about our apprenticeships and unique training model at our info and taster days. Look forward to an eventful day!

Go to information and taster events

Get connected

Wherever you are: Our YouTube channel keeps you up to speed with our news.

Go to YouTube

Do you still have questions?

If so, chat to someone who knows what they're talking about, because they were in a similar situation not long ago. Our apprentices will be happy to take your calls from Monday to Friday, 9:00 am to 4:30 pm. You can also contact them via e-mail at any time.

Go to contact form

School-leaver
Secondary school-leaver & Matura holder
Student & Graduate

Our apprenticeships: designed around your interests

Key info in brief

The Profile of Competences - Your Guide and Point of Reference During Teaching

Learning Support - Your personal coach

The Marketplace of Projects (The Marketplace) - Your space for discovery and learning

Our innovative training model briefly explained (in german)

You want more information about our training model? In that case, find here the extended version of the video.

Digital Days for Girls

Apprenticeships

ICT

Sales

Administration

Further apprenticeship positions at cablex

Your application

FAQs

Get to know us

Get connected

Do you still have questions?

Our apprenticeships:
designed around your interests

You want more information about our training model?
In that case, find here the extended version of the video.