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Internal Audit
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Group Companies Fastweb
Walter Renna
- Board of Directors
- Internal Audit
- Member of the Group Executive Board
- Group Companies
Swisscom Ltd, a company governed by Swiss law and headquartered in Ittigen (the canton of Bern, Switzerland), is the holding company which, with a share capital of CHF 52 million, is responsible for the strategic and financial management of the Swisscom Group.
Interactive organisational chart of the Swisscom operational Group structure. The company is composed of the Board of Directors, CEO, business and group divisions and group companies.
Internal Audit
Group Companies Fastweb
Walter Renna
Swisscom Switzerland includes the customer segments Residential Customers, Business Customers and Wholesale as well as Infrastructure & Support Functions. The Group also has a number of Group companies, including Fastweb S.p.A. in Italy and Swisscom Real Estate Ltd.
In the Residential Customers segment, Swisscom offers mobile and fixed network-based services, such as fixed line telephony, broadband, TV and mobile subscriptions with a focus on modular packages. In addition to its principal brand, Swisscom also has secondary and tertiary brands. The sale of devices and other equipment is an additional focus of this segment.
Products and services
Internet, TV and mobile
With blue, Swisscom offers residential customers the next generation of simple, flexible, digitally configurable combined packages. Subscriptions are climate neutral and offer a wide range of benefits: giga speed on 5G or fibre, flat rates for Europe-wide use, one subscription for several devices, optional extras that can easily be added via the app plus security and service offerings for protecting personal data and devices.
Sustainability
Climate-neutral subscriptions, network and devices
Swisscom is the first provider to make all of its products and services climate neutral – automatically and without increasing costs. And Swisscom continues to work on reducing emissions. Swisscom Group will be net zero by 2035 according to the SBTi. in line with its mission to make its entire value chain completely climate neutral by 2025. Swisscom has received multiple awards as the most sustainable telecoms company in the world.
Key figures
Sound core business
Reporting is by “Residential Customers”, “Business Customers”, “Wholesale” and “Infrastructure & Support Functions” segments which are grouped under Swisscom Switzerland, as well as “Fastweb” and “Other operating segments”.
| Key figures for Swisscom Switzerland Residential Customers | in CHF million, or as indicated |
|---|---|
| Revenue | ${strresnet0} |
| Operating earnings before depreciation and amortisation (EBITDA) | ${strressegvorabs0} |
| No. of full-time equivalent employees | ${strresperinvol0} |
| Revenue after services | in CHF million |
|---|---|
| Telecom services revenue | ${strresumstel0} |
| Merchandise revenue | ${strresumshan0} |
| Other revenue | ${strresbriums0} |
| Swisscom Switzerland operational data on the reporting | in thousands |
|---|---|
| Fixed network telephony | ${strresfes0} |
| Broadband | ${strresbreret0} |
| TV connections | ${strresswitva0} |
| Mobile telephony | ${strresmob0} |
Legal information
All figures valid as of 31/12/2023
Subject to modification without notice. Errors excepted
The printed version of the 2023 Annual Report is authoritative
The Business Customers segment includes telecom services and fully integrated communications solutions for enterprise customers and SMEs in Switzerland. The extensive ICT portfolio includes cloud, outsourcing, workplace and IoT solutions, as well as mobile communications and network solutions, site networking, business process optimisation, SAP solutions, security and authentication solutions, and industry-specific services, such as for the financial sector.
SME products and services
Flexible ICT solutions
Swisscom offers SME customers one-stop solutions, including optimal Internet connections and packages, efficient mobile subscriptions, cloud and security services, as well as tools to support remote working. Swisscom also provides support at the customer interface through simple digital solutions.
Products and services for Enterprise Customers
Comprehensive ICT portfolio
Swisscom offers integrated ICT solutions and services for enterprise customers: for all security requirements, optimal cloud solutions, smart IoT offers, limitless connectivity, secure and efficient networking solutions and flexible solutions for collaboration and communication in a modern working world. Swisscom also offers customised solutions for systems integration, consulting and IT outsourcing as well as IT operations.
Key figures
Growth in IT services
Reporting is by “Residential Customers”, “Business Customers”, “Wholesale” and “Infrastructure & Support Functions” segments which are grouped under Swisscom Switzerland, as well as “Fastweb” and “Other operating segments”.
| Key figures for Swisscom Switzerland Business Customers | in CHF million, or as indicated |
|---|---|
| Revenue | ${strbizbcnet0} |
| Operating earnings before depreciation and amortisation (EBITDA) | ${strbizbcsegvorabsebi0} |
| No. of full-time equivalent employees | ${strbizbcperinvol0} |
| Revenue after services | in CHF million |
|---|---|
| Telecom services revenue | ${strbizbcumstel0} |
| IT services revenue | ${strbizbcumsloe0} |
| Merchandise revenue | ${strbizbcumshan0} |
| Other revenue | ${strbizbcbriums0} |
Legal information
All figures valid as of 31/12/2023
Subject to modification without notice. Errors excepted
The printed version of the 2023 Annual Report is authoritative
The IT, Network & Infrastructure division is responsible for the network and IT infrastructure, which Swisscom also makes available to third parties via wholesale. Bandwidth needs in the Swiss fixed-line and mobile networks are increasing all the time. This is why we invest approximately CHF 1.7 billion annually in expanding our infrastructure. That’s the highest level of investment of any Swiss provider.
Network infrastructure
The best network in Switzerland
Since 2009, the Swisscom network has regularly received accolades in independent network tests. Swisscom constantly invests in the quality, coverage and capacity of its network infrastructure. By the end of 2030, fibre coverage will have increased to 75-80% of Switzerland. At the same time, Swisscom is expanding the 5G+ mobile network to 90% population coverage by the end of 2025. The network has been climate neutral and running entirely on renewable energies since 2010.
Information Technology
6 data centres across Switzerland
Swisscom operates 6 data centres in Switzerland. The IT infrastructure comprises over 80,000 virtual machines and around 6,000 servers. Besides ever-increasing transmission speeds over the networks, the use of cloud services is also on the rise. In 2014, Switzerland's most modern data centre was opened in Wankdorf.
Security
Top priority
Data ranks among the most valuable production factors in the information society. Swisscom is therefore committed to transmitting and storing information as securely and reliably as possible. Around 200 employees ensure the information security, data protection and secure operation of the networks.
Key figures
High network investment
Reporting is by “Residential Customers” “Business Customers”, “Wholesale” and “Infrastructure & Support Functions” segments which are grouped under Swisscom Switzerland, as well as “Fastweb” and “Other operating segments”. Here are some key figures for Swisscom Switzerland and the Wholesale, IT, Network & Infrastructure divisions in. As the Infrastructure & Support Functions division does not charge any costs for infrastructure maintenance and expansion to other segments, its results mainly consist of costs.
| Key figures for Swisscom Switzerland Infrastructure & Support Functions | in CHF million, or as indicated |
|---|---|
| Infrastructure & Support Functions revenue | ${strbizisfumsinfsupfun0} |
| Wholesale revenue | ${strbizisfumswho0} |
| Wholesale operating earnings before depreciation and amortisation (EBITDA) | ${strbizisfsegvorabsebiwho0} |
| Infrastructure & Support Functions operating earnings before depreciation and amortisation (EBITDA) | (${strbizisfsegvorabsebi0}) |
| No. of full-time equivalent employees Wholesale | ${strbizisfperinvolwho0} |
| No. of full-time equivalent employees Infrastructure & Support Functions | ${strbizisfperinvolinfsupfun0} |
Legal information
All figures valid as of 31.12.2023
Subject to modification without notice. Errors excepted
The printed version of the 2023 Annual Report is authoritative
The other divisions support our core activities in specific segments or related business sectors. Subsidiaries and affiliated companies in new areas help to tap growth markets. Swisscom focuses on alliances that contribute to the long-term protection of its corporate value. Affiliated companies based outside of Switzerland have to support the core business activity within Switzerland or have strategic logic.
Fastweb
Leading Challenger in Italy
The Swisscom subsidiary Fastweb is a leading alternative provider of broadband and mobile services for residential and business customers in Italy. With a 35% share of the market, it holds a strong market position in corporate ICT services. An additional focus is the expansion of wholesale business by connecting fibre with mobile sites, for example. Fastweb is making a significant contribution to Swisscom’s growth.
| Fastweb 2023 | in EUR million |
| Residential Customers | ${strfaspri0} |
| Enterprise Customers | ${strfasges0} |
| Wholesale | ${strfaswho0} |
| Revenue | ${strfasnet0} |
| EBITDA | ${strfasebi0} |
| Full-time employees | ${strfasvol0} |
Group companies
A useful addition to the core business
Swisscom complements its core business in related areas through its subsidiaries in the areas of network construction and maintenance (cablex Ltd) and broadcasting services (Swisscom Broadcast Ltd). Swisscom is also active in the online directories business (localsearch) and in Trust Services, which includes the business with trust services such as electronic signatures and digital evidence.
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Go to the Swisscom Outpost(opens in new tab)
Corporate Real Estate Management manages around 13,000 properties across Switzerland for Swisscom with a combined surface area of over one million square metres. From project development, construction project management, leasing and rentals to building services management, the competence centre is responsible for every aspect of the property life cycle. Corporate Real Estate Management represents Swisscom Real Estate Ltd, a wholly owned Swisscom subsidiary, as owner and landlord.
Group structure
Acquisitions and disposals of subsidiaries in 2023 are not individually material. Business combinations in 2023 include the acquisition of 100% of Axept Business Software AG and easypsim AG. Swisscom also sold all of its shares in AdUnit AG in 2023.
Acquisitions and disposals of subsidiaries in 2022 are not individually material. The business combinations in 2022 include the full acquisition of MTF Solutions AG and Audio Video G + M Holding AG. Swisscom also acquired the remaining 25% share in Swisscom Digital Technology AG in 2022.
Acquisitions and disposals of subsidiaries in 2021 are not individually material. Business combinations in 2021 include the full acquisition of Webtiser AG and JLS Digital as well as acquisition of a 90% stake in the Innovative Web Group. Following its acquisition, Webtiser AG was merged with Swisscom (Switzerland) Ltd..
Swisscom also sold all its shares in local.fr SA in 2021 and relinquished control of Custodigit AG. Additionally in 2021, Swisscom sold its shares in the equity-accounted investments Belgacom International Carrier Services SA, Medgate AG, SEC Consult (Schweiz) AG, SmartLife Care AG, SwissSign Group AG and tiko Energy Solutions AG.
05.01.2022 Swisscom acquires majority stake in Innovative Web Group
30.04.2021 Swisscom takes over JLS Digital
Acquisitions and disposals of subsidiaries in 2020 are not individually material. These include the full acquisition of Cutaway S.r.l., the 70% acquisition of 7Layers S.r.l. in Italy and the sale of Mila AG. Cutaway S.r.l. was merged with Fastweb S.p.A. following the acquisition.
02.10.2020 Mila’s CEO, Chris Viatte finds new investors to take the company independent
01.10.2020 Cyber security, Fastweb acquires 70% of the 7Layers company
03.03.2020 Fastweb acquires Cutaway to allow continued growth in the Cloud and ICT services market
On 16 November 2018, Italian subsidiary Fastweb acquired the fixed wireless division and a 3.5 GHz frequency spectrum from Tiscali for EUR 185 million (CHF 208 million). The transaction, which qualified as a business combination in accordance with IFRS3, was provisionally recognised in the consolidated financial statement of 31 December 2018. No transaction costs were incurred. The deferred purchase price was paid off by a cash payment of EUR 80 million (CHF 90 million) in 2019 and the provision of services amounting to EUR 55 million (CHF 62 million). This did not have a material effect on Swisscom’s 2018 revenue and net income.
In December 2018, Swisscom exercised its call option to acquire the remaining 31% stake in Swisscom Directories Ltd for a purchase price of CHF 240 million. On 31 December 2018, the exercising of the call option gave rise to a CHF 14 million increase in the other financial liabilities previously recognised in Swisscom’s consolidated financial statements with no impact on profit and loss.
The remaining acquisitions and divestitures of subsidiaries in 2019 were not material individually. These included the acquisition of United Security Provider AG and Ajila AG, the divestiture of Datasport AG and the loss of control over tiko Energy Solutions AG.
18.12.2019 SIX and Sygnum Bank acquire stakes in daura
05.12.2019 Swisscom and Ajila digitise the conclusion of contracts
09.05.2019 Swisscom acquires Swiss security specialist United Security Providers
14.03.2019 tiko steps up its international expansion with new partner