Swisscom is committed to sustainable and ethically responsible corporate governance. We have defined rules and principles for corporate responsibility governance which comply with ESG standards, by which we align and measure our actions. The implementation of our sustainability strategy is rated independently to ensure transparency.
Swisscom aims to offer its customers the best data security and to implement leading data protection standards. We were the first telecommunications service provider in Switzerland to be awarded ISO 27001 security certification.
Artificial intelligence (AI) presents completely new challenges for ethics and sustainability, which Swisscom continues to address.
Our products and services must satisfy sustainability standards and reflect Swisscom’s values. Since 2022, our network and all our subscriptions and devices have been climate neutral.
The revised corporate responsibility governance entered into force on 1 January 2022. During the reporting year, governance was discussed with all line units and integrated into the relevant processes.
As our majority shareholder, the Swiss government expects us to pursue a corporate strategy founded on sustainable and ethical principles with a special focus on reducing greenhouse gas emissions.
Take responsibility, follow the rules, show integrity, report breaches: these four principles govern the conduct of all Swisscom employees.
Swisscom rejects all forms of corruption and operates fairly, honestly and transparently. All employees are required to adhere to the anti-corruption directive and are offered training and e-learning sessions to support this.
The Swisscom compliance management system ensures compliance with all applicable anti-money laundering laws and regulations.
Swisscom facilitates the anonymous reporting by employees of breaches of the law or corporate policies. Confidentiality is assured through technical safeguards. All reports are processed by internal auditing in line with a defined process.
The purpose of Swisscom’s Enterprise Risk Management is to protect its enterprise value. It takes account of both external and internal events and is based on established standard ISO 31000.
Swisscom has an effective all-encompassing corporate compliance management system (CMS), which ensures the company’s compliance with all pertinent laws. Swisscom has revised its CMS on the basis of ISO 37301.
Swisscom implements certified management systems based on internationally accepted standards and is regularly audited by external auditing company SGS.
The Swisscom safety system is an FCOS (Federal Coordination Commission for Occupational Safety)-certified operating group solution. This system includes the most important elements of ISO 45001.
Swisscom employees are required to take part in annual training. New subjects are offered each year.
We attach importance to fair partnerships with suppliers who share our social and ecological goals and values. We work together to protect the environment and improve working conditions.
Swisscom pursues a coherent, responsible fiscal policy and attaches importance to paying its fair share of taxes in every country in which it conducts business.
Independent ratings assess Swisscom’s corporate responsibility, standardised according to ESG criteria, and ensure that the environmental impact, social aspects and governance of our activity are transparent and comparable.