Data protection

The following Privacy Statement describes how Swisscom processes personal data in the business partner environment in various roles, during the initiation, execution and relationship of contracts.

Third-party cookies, tracking technologies and social media plugins

You can find an overview of the third-party cookies, tracking technologies and social media plugins used on the Swisscom business customers website and in the My Swisscom Business on the online data protection pages of Swisscom.

Additional Business Newsletter terms and conditions of use

When registering for Business Newsletters or ordering/downloading documents from the Swisscom business customers website, you agree that Swisscom may process your entries in accordance with the General Data Protection Statement and the Online Data Protection Statement from Swisscom.

Business Newsletter

You can unsubscribe from individual, or all, mailing lists on your profile page. There is a link to this in every newsletter.

Events & Webinars

By registering for an event or a Swisscom business customers webinar, you give your consent for Swisscom to also display, edit, analyse and use your information internally for any subsequent processing. The data you enter when registering for events will be made available for a maximum period of 2 years, particularly to the Swisscom customer advisers responsible for your company. We also reserve the right to check all registrations and revoke them in justified cases (e.g. registrations by employees of competitors or other people who, in our sole discretion, are not part of the event’s target audience). When registering for a webinar, please note that the login information provided in the form will be forwarded to LogMeIn, Inc. and used to conduct the webinar. LogMeIn’s separate privacy policy shall apply.

Objecting to the use of data from Business Newsletters

If you wish to object to the processing of your data, please send a
corresponding message to:


Please note that no data will be deleted that we process otherwise to fulfil our contractual obligations with you/your company or as part of your customer relationship.

Contracted data processing

To the extent that Swisscom acts as the Customer’s data processor in the course of providing the services, the following Data Processing Agreement shall also apply. It covers contracted data processing in accordance with both the (revised) Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (EU GDPR):


Data Processing Agreement (DPA) (PDF, 90 KB)

Annex to the Data Processing Agreement (PDF, 118 KB)