Meta navigation

↩

Contact

More

    1My request

    • Fault
    • Company data & contracts
    • Product consultation
    • Ordering
    • Bills & payment
    • Product set up
    • Cancellation
    • Switching to Swisscom
    • Other request

    2My product

    • Mobile
    • Internet
    • Swisscom TV
    • Fixed network
    • Cloud and IT solutions
    • Other
    • Change address
    • Login & passwords
    • Switch product
    • Transfer telephone number
    • Other
    • Packages
    • Mobile
    • Internet
    • Swisscom TV
    • Fixed network telephony
    • Cloud and IT solutions
    • Questions about ordering
    • Other
    • Packages
    • Mobile
    • Internet
    • Swisscom TV
    • Fixed network telephony
    • Cloud and IT solutions
    • Questions about ordering
    • Other
    • Amount due
    • Pay
    • Reminders & blocking
    • Other
    • Packages
    • Mobile
    • Internet
    • Swisscom TV
    • Fixed network telephony
    • Cloud and IT solutions
    • Other

    3Contact us

    Try it out yourself

    Mobile not working?

    Check your settings or arrange for a repair.

    Repair mobile
    Try it out yourself

    Internet not working?

    Check your connection.

    Troubleshooting
    Try it out yourself

    Swisscom TV not working?

    Check your connection.

    Troubleshooting
    Try it out yourself

    Fixed-line telephone not working?

    Check your connection.

    Troubleshooting
    Try it out yourself

    Problems with a Swisscom product?

    Find a solution to your problem in the Help Center.

    Go to Help Center
    Try it out yourself

    Have you changed your address?

    Provide your new address quickly and easily in the Customer Center.

    Change address
    Try it out yourself

    Forgot your login data or password?

    Find out or change your Swisscom login in the Customer Center.

    Go to login
    Try it out yourself

    Want to switch or modify a product?

    Change your products and services quickly and easily in the Customer Center.

    Go to Customer Center

    Contact form

    You can also submit your enquiry on the following form.

    Go to form

    Contact form

    You can also submit your enquiry on the following form.

    Go to form

    Contact form

    You can also submit your enquiry on the following form.

    Go to form
    Try it out yourself

    Looking for packages?

    See overview for details.

    Find offers

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Looking for mobile offers?

    See overview for details.

    Find offers

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Looking for Internet offers?

    See overview for details.

    Find offers

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Looking for Swisscom TV offers?

    See overview for details.

    Find offers

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Looking for landline offers?

    See overview for details.

    Find offers

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Looking for cloud and IT solution offers?

    See overview for details.

    Find offers

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Questions about a current order?

    Check your order status.

    Show status

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Looking for packages?

    See overview for details.

    Find offers

    Contact form

    You can also submit your enquiry on the following form.

    Go to form

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Looking for mobile offers?

    See overview for details.

    Find offers

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Looking for Internet offers?

    See overview for details.

    Find offers

    Contact form

    You can also submit your enquiry on the following form.
    Go to form

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Looking for Swisscom TV offers?

    See overview for details.

    Find offers

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Looking for landline offers?

    See overview for details.

    Find offers

    Contact form

    You can also submit your enquiry on the following form.
    Go to form

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Looking for cloud and IT solution offers?

    See overview for details.

    Find offers

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Questions about a current order?

    Check your order status.

    Show status

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Questions about your bill?

    You’ll find your bill details in the Customer Center.

    Go to bill
    Try it out yourself

    Questions about bills?

    You can view unpaid bills and payment periods in the Customer Center.

    Go to Customer Center
    Try it out yourself

    Questions about dunning & barring?

    You can extend payment periods and reactivate blocked accounts in the Customer Center.

    Go to Customer Center

    Contact form

    You can also submit your enquiry on the following form.

    Go to form
    Try it out yourself

    Setting up your Business telephony?

    See the Help Center for guidance on setting up.

    Go to Help Center
    Try it out yourself

    Questions about your new mobile?

    You will also find guidance on COMBOX®, replacement SIM and E-mail setup in the Help Center.

    Select device
    Try it out yourself

    Installing an Internet product?

    Set up Internet & e-mails independently

    Go to Help Center
    Try it out yourself

    Do you want to set up Swisscom TV?

    Set up your Swisscom TV 2.0 step by step

    Set up Swisscom TV
    Try it out yourself

    Setting up your landline telephone?

    Visit the Help Center for instructions and tips.

    Go to Help Center
    Try it out yourself

    Setting up a Cloud or IT solution?

    Visit the Help Center for instructions and tips.

    Go to Help Center
    Try it out yourself

    Setting up a Swisscom product?

    Visit the Help Center for instructions and tips.

    Go to Help Center

    Contact form

    You can also submit your enquiry on the following form.

    Go to form

    Contact form

    You can also submit your enquiry on the following form.

    Go to form

    Contact form

    You can also submit your enquiry on the following form.

    Go to form