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    1My request

    • Fault
    • Company data & contracts
    • Product consultation
    • Ordering
    • Bills & payment
    • Product set up
    • Cancellation
    • Switching to Swisscom
    • Other request

    2My product

    • Mobile
    • Internet
    • Swisscom TV
    • Fixed network
    • Cloud and IT solutions
    • Other
    • Change address
    • Login & passwords
    • Switch product
    • Transfer telephone number
    • Other
    • Packages
    • Mobile
    • Internet
    • Swisscom TV
    • Fixed network telephony
    • Cloud and IT solutions
    • Questions about ordering
    • Other
    • Packages
    • Mobile
    • Internet
    • Swisscom TV
    • Fixed network telephony
    • Cloud and IT solutions
    • Questions about ordering
    • Other
    • Amount due
    • Pay
    • Reminders & blocking
    • Other
    • Packages
    • Mobile
    • Internet
    • Swisscom TV
    • Fixed network telephony
    • Cloud and IT solutions
    • Other

    3Contact us

    Try it out yourself

    Phone repair

    Get your phone repaired online or at a Swisscom Shop near you.

    Fix my phone
    Try it out yourself

    Internet troubleshooting

    Find solutions for Internet issues such as connectivity problems.

    Check your connection
    Try it out yourself

    TV troubleshooting

    Find solutions for Swisscom TV issues such as picture problems.

    Check your TV
    Try it out yourself

    Phone troubleshooting

    Find solutions for issues with your landline.

    Check your phone
    Try it out yourself

    Moves & address changes

    Move your Swisscom products online and save CHF 43.— admin fees.

    Change your addresss
    Try it out yourself

    Your Swisscom login

    Frequently asked questions about your Swisscom login.

    Read the FAQ
    Try it out yourself

    Switch or change product

    Change your products and services in the Customer Center.

    Go to Customer Center

    Contact form

    You can also submit your enquiry on the following form.

    Go to form

    Contact form

    You can also submit your enquiry on the following form.

    Go to form

    Contact form

    You can also submit your enquiry on the following form.

    Go to form
    Try it out yourself

    inOne SME

    Internet, service, telephony, TV and mobile for your SME.

    Compare products

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Subscriptions & devices

    Discover our mobile subscriptions, phones, tablets and prepaid plans.

    Discover more

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Business Internet

    Discover and compare our Business Internet offers.

    Find offers

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Swisscom TV  & Swisscom TV Public

    Find the best offer for you and your customers.

    Compare products

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Subscriptions & phones

    Discover our subscriptions, HD-Phones and accessories.

    Find offers

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    IT & Cloud Services

    IT infrastructure, Cloud Solutions, Hosting & Server for your business.

    Find offers

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Check your order status

    How to check your order and ticket status.

    Your order status

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    inOne SME

    Internet, service, telephony, TV and mobile for your SME.

    Compare products

    Contact form

    You can also submit your enquiry on the following form.

    Go to form

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Subscriptions & devices

    Discover our mobile subscriptions, phones, tablets and prepaid plans.

    Discover more

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Business Internet

    Discover and compare our Business Internet offers.

    Find offers

    Contact form

    You can also submit your enquiry on the following form.
    Go to form

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Swisscom TV  & Swisscom TV Public

    Find the best offer for you and your customers.

    Compare products

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Subscriptions & phones

    Discover our subscriptions, HD-Phones and accessories.

    Find offers

    Contact form

    You can also submit your enquiry on the following form.
    Go to form

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    IT & Cloud Services

    IT infrastructure, Cloud Solutions, Hosting & Server for your business.

    Find offers

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Check your order status

    How to check your order and ticket status.

    Your order status

    Require consultation at a SME Center?

    Our employees will be happy to advise you in a Swisscom shop of your choice.

    Schedule an appointment
    Try it out yourself

    Understanding your bill

    Reasons for unexpected charges/ amount due.

    Read the FAQ
    Try it out yourself

    Payment options 

    Paying your bill online. Extending payment deadlines. Instalment plans.

    Check your bills
    Try it out yourself

    Unblock your access

    How to unblock your access in the online Customer Center.

    Unblock your access

    Contact form

    You can also submit your enquiry on the following form.

    Go to form
    Try it out yourself

    Set up inOne SME or Smart Business Connect

    Manuals to help you set up your products.

    Find out more
    Try it out yourself

    Set up your device

    How to copy your contacts, transfer data between your phone and computers and more.

    Select device
    Try it out yourself

    Set up your Internet

    How to set up your internet connection and use your router.

    Find out how
    Try it out yourself

    Set up your Swisscom TV

    How to set up your Swisscom TV.

    Find out how
    Try it out yourself

    Set up your IP telephony

    Set up your IP telephony and connect your telephone to the router.

    Find out how
    Try it out yourself

    Set up  Homepage Tool and Webhosting

    Visit the Help Center for instructions and tips.

    Go to Help Center

    Contact form

    You can also submit your enquiry on the following form.

    Go to form

    Contact form

    You can also submit your enquiry on the following form.

    Go to form

    Contact form

    You can also submit your enquiry on the following form.

    Go to form