My Swisscom Partner Network status Shop appointment Newsletter Contact
My Swisscom Partner Network status Shop appointment Newsletter Contact

Contact for business customers

Select your issue and contact us – by phone, chat or text message.



1My request

  • Fault
  • Company data & contracts
  • Product consultation
  • Ordering
  • Bills & payment
  • Product set up
  • Cancellation
  • Switching to Swisscom
  • Other request
  • Enquiry for enterprise customers
  • Enquiry for start-ups & start-up founders

2My product

  • Mobile
  • Internet
  • blue TV
  • Fixed network
  • Cloud and IT solutions
  • Other
  • Change address
  • Login & passwords
  • Transfer telephone number
  • Other
  • Business products
  • Mobile
  • Internet
  • blue TV
  • Fixed network telephony
  • Cloud and IT solutions
  • Other
  • Business products
  • Mobile
  • Internet
  • blue TV
  • Fixed network telephony
  • Cloud and IT solutions
  • Questions about ordering
  • Other
  • Amount due
  • Pay
  • Reminders & blocking
  • Other
  • Business products
  • Mobile
  • Internet
  • blue TV
  • Fixed network telephony
  • Cloud and IT solutions
  • Other

3Contact us

Try it out yourself

Phone repair

Get your phone repaired online or at a Swisscom Shop near you.

Try it out yourself

Internet troubleshooting

Find solutions for Internet issues such as connectivity problems.

Try it out yourself

TV troubleshooting

Find solutions for blue TV issues such as picture problems.

Try it out yourself

Phone troubleshooting

Find solutions for issues with your landline.

Try it out yourself

Moves & address changes

Move your Swisscom products online and save CHF 43.— admin fees.

Try it out yourself

Your Swisscom login

Frequently asked questions about your Swisscom login.

Contact form

You can also submit your enquiry on the following form.

Contact form

You can also submit your enquiry on the following form.

Try it out yourself

inOne SME

Internet, service, telephony, TV and mobile for your SME.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Try it out yourself

Subscriptions & devices

Discover our mobile subscriptions, phones, tablets and prepaid plans.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Try it out yourself

Business Internet

Discover and compare our Business Internet offers.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Try it out yourself

blue TV  & blue TV Public

Find the best offer for you and your customers.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Try it out yourself

Subscriptions & phones

Discover our subscriptions, HD-Phones and accessories.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Try it out yourself

IT & Cloud Services

IT infrastructure, Cloud Solutions, Hosting & Server for your business.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Try it out yourself

inOne SME

Internet, service, telephony, TV and mobile for your SME.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Try it out yourself

Subscriptions & devices

Discover our mobile subscriptions, phones, tablets and prepaid plans.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Try it out yourself

Business Internet

Discover and compare our Business Internet offers.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Try it out yourself

blue TV  & blue TV Public

Find the best offer for you and your customers.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Try it out yourself

Subscriptions & phones

Discover our subscriptions, HD-Phones and accessories.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Try it out yourself

IT & Cloud Services

IT infrastructure, Cloud Solutions, Hosting & Server for your business.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Try it out yourself

Check your order status

Check the status of your order in the My Swisscom customer centre.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Try it out yourself

Understanding your bill

Reasons for unexpected charges/ amount due.

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Payment options 

Paying your bill online. Extending payment deadlines. Instalment plans.

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Unblock your access

How to unblock your access in the online Customer Center.

Contact form

You can also submit your enquiry on the following form.

Try it out yourself

Set up inOne SME or Smart Business Connect

Manuals to help you set up your products.

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Set up your device

How to copy your contacts, transfer data between your phone and computers and more.

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Set up your Internet

How to set up your internet connection and use your router.

Try it out yourself

Set up your blue TV

How to set up your blue TV.

Try it out yourself

Set up your IP telephony

Set up your IP telephony and connect your telephone to the router.

Try it out yourself

Set up  Homepage Tool

Visit the Help Center for instructions and tips.

Contact form

You can also submit your enquiry on the following form.

Try it out yourself

Switch to Swisscom

It is easy to switch to Swisscom. You can keep your existing telephone number or choose a new one.


Require consultation at a SME Center?

Our employees will be happy to advise you in a Swisscom shop of your choice.

Contact form

You can also submit your enquiry on the following form.

Enquiry for enterprise customers

Enquiry for start-ups & start-up founders