Digital bill processing with Billing & Analytics

Process bills digitally

Product including climate contribution Swisscom is committed to reducing CO₂ emissions and supporting climate protection projects.

There are various benefits with digital bill processing

You can save valuable time and resources, automate your day-to-day billing processes and minimise costs for your company.

Cost transparency with Billing & Analytics

With the standardised and custom reporting options, you can keep an overview of your services & costs and take advantage of alert functions to stay in control. You can also receive, view and pay your bills online.

Receive and pay your bill online

Stop receiving your bills by post and receive them digitally instead via e-mail (PDF), e-invoicing or eBill directly in your ERP system or E-banking – the same place you store and pay them.

Switching to digital bill processing saves on the costs associated with the postal delivery of your bills.

As an alternative to paying with a paying-in slip, you can also choose to pay your Swisscom bill automatically by direct debit (DD). The amount is debited directly from your bank or post office account on the due date without you having to authorise payment manually.

When is it the right solution?

The perfect solution for companies that process all their bills digitally and want complete control and transparency, from bill receipt through to payment.

The ideal solution for companies that want to free up their resources for other value-generating activities, reduce administration effort and save costs.

Companies can accelerate their billing processes and take advantage of a sustainable, resource-friendly service.

Your benefits:

360° view of your costs and user data with custom reporting options
Digital bill processing and reduced time and effort for management, storage and post-processing
Lower process costs with no paper billing

Get started with Billing & Analytics

Order Billing & Analytics

Order Billing & Analytics, switch to digital billing, simplify your billing processes and benefit from custom analysis options.

Fact sheets

Why choose Swisscom?

Data protection

Data is protected and processed to the highest standards of security and stored in Swisscom data centres in Switzerland.

Digital integrity

The digital seal on all electronic bills and e-mails proves that the document has not been opened or tampered with.

Data security

All documents are securely encrypted and can only be opened with authentication.

FAQs

What are the differences between Billing & Analytics S, M, L and basic?

With Billing & Analytics S, you receive all billing documents in digital form, have access to a cost history for the last 24 months and can modify your billing information online. You can also purchase various additional options, to create reports from billing data for example.

With Billing & Analytics M and L, you receive additional functions. If you are a Natel go customer, for instance, you have access to a dashboard with daily updated data about the product.

All business customers automatically receive Billing & Analytics S free of charge. There is an additional cost for the M, L versions or add-ons within Billing & Analytics S.

Billing & Analytics S is gradually being phased out and replaced by basic, the latest version.

How can I receive my Swisscom bill digitally?

There are a number of digital billing options available:

By e-mail: in the future, you could choose to receive your bill directly by e-mail as a PDF attachment. This options means you no longer need to scan in your bill and you receive it a few days earlier.
By eBill the billing data is transferred directly to the bill recipient’s online banking account, replacing the need for manual entry of billing data. Find out more(opens in new tab)
By e-invoicing: with this option, the billing data is transferred directly to your ERP system in a structured format, allowing you to automate your billing process. Find out more(opens in new tab)

How can pay my Swisscom bill?

Direct debit (DD): with DD, your Swisscom bill is automatically paid directly from your stored account. Register for DD(opens in new tab)
eBill: with eBill, you replace manual data entry. Activate eBill(opens in new tab)
At a Swiss Post counter: You will be charged CHF 3.90 per paying-in slip at a Swiss Post counter.
In the Swisscom Shop: You will be charged CHF 6.90 per paying-in slip in the Swisscom Shop.

What billing-related charges can be incurred?

Paper billing charge: to send a paper bill to your customers, you will be charged CHF 2.90, including VAT, per bill for printing and shipping.
Payment reminder: if you fail to pay your bill on time after the initial free reminder, you will be charged a reminder fee. The fee per reminder is CHF 30.-.
At a Swiss Post counter: You will be charged CHF 3.90 per paying-in slip at a Swiss Post counter.
In the Swisscom Shop: You will be charged CHF 6.90 per paying-in slip in the Swisscom Shop.

Can business and private costs be charged separately (mobile phone use)?

Yes, business and private costs can be charged separately for company mobile phones (fringe benefit). You can set a business cost limit for each telephone number. Once this limit is reached, Swisscom will send a private bill for the additional costs. Find out more(opens in new tab)

Can I manage my bills myself?

The Help section for bills & costs(opens in new tab) describes the adjustments you can make to your bill in the customer portal.

What our customers say

‘We can now process twice as many invoices in half the time.’

Peter Stutz, Senior Accountant, Pilatus Aircraft Ltd.

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‘Conextrade has optimally covered all our requirements in automated digital invoice processing.’

Thomas Altenburger, Head of Finance & Accounting at EKZ, Electricity plant of the canton of zurich (EKZ)

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Sustainability

Digital bill processing saves paper, postage and dispatch logistics. This improves your carbon footprint.

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