Business Apps in the Marketplace

My Business Apps

Interested in using the Business Apps, but not a Swisscom customer? Create a Login (you will need a Swiss mobile phone number)

 

Create a login

What are Business Apps?

You will find an overview of all the Swisscom Business Apps in the Marketplace.

 

Business Apps are web-based applications that you can use directly in your web browser (Firefox, Internet Explorer, Safari) with little installation required. Instead of paying for expensive software, you can lease it. The Business Apps simplify a great many workflows within your business; TimeTac time tracking is just one example






Adjust billing

Change payment type

The costs for using the Business Apps are shown on your monthly or annual Swisscom bill or your credit card statement, depending on your chosen payment type.

 

To change the payment type, proceed as follows:

 

  1. Log into your Marketplace account.
  2. Select tab "Manage">"My company".
  3. Select the "Billing" tab.
  4. Select the "Billing Info” link.
  5. Choose the payment type you require.
  6. Then click the "Save” button.

These changes will remain in place for all subsequent purchases from the Marketplace.

Change billing address

If you wish to change your billing address, you must be the company administrator or the billing and Business App administrator, or have the necessary login details.

 

To change the billing address, proceed as follows:

 

  1. Log into your Marketplace account.
  2. Select the tab "Manage">"My company".
  3. Select the "Billing" tab.
  4. Select the "Billing Info” link.
  5. Change the billing address.
  6. Then click the "Save” button.

View detailed bill

To view the details of your bill, proceed as follows:

  1. Log into your Marketplace account.
  2. Select the tab "Manage">"My company".
  3. Select the "Billing" tab.
  4. Select the "Bills” link.
  5. Here you will see all the relevant details, your previous bills and the number of licences for your Business Apps.





Update Business Apps

Requirements

To be able to increase or reduce the number of Business App licences, you must be the company administrator or the billing and Business App administrator, or have the necessary login details.

Changes to your price plan 

You can change to a more expensive or cheaper price plan at any time. The change takes immediate effect.

 

If you are increasing the number of licences (upgrading), you pay the difference on a pro-rata basis. If you are reducing the number of licences (downgrading), the current billing cycle will be charged at the old price and the lower price takes effect from the start of the following cycle.

Upgrade: Increase number of licences

To increase the number of licences, proceed as follows:

 

  1. Log into your Marketplace account.
  2. Select the tab "Manage">"My company".
  3. Select the "Corporate Applications" tab.
  4. Click the relevant application at "Manage">"Manage Business App".
  5. Click "Update subscription".
  6. Select the required edition and, if necessary, the "Number of additional users", and complete the order process.

Downgrade: Reduce number of licences

Reducing the number of licences (no. of users per application) is only possible if not all licences have been assigned to users. The licences must first be unassigned from the respective users. Proceed as follows:

 

  1. Log into your Marketplace account.
  2. Select the tab "Manage">"My company".
  3. Select the "Corporate Applications" tab.
  4. Click "Manage” >"Assign user".
  5. Deselect the users you wish to unassign.
  6. Click "Save changes".
  7. You can reduce the number of licences by performing the steps described under "Upgrade/downgrade" and reduce the number of licences in Step 6 under "No. of additional users".





FAQs

How do I order a Business App?

How can I change the company name and other company details in my Marketplace account?

I have a trial version of a Business App and would like to cancel it. What should I do?






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