Chat instead of hotline 

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If you have a speech or hearing impairment, you can contact us via chat.

Barrier-free support

Swisscom offers customers with a speech or hearing impairment a special support channel via chat, to ensure that all Swisscom customers can enjoy an optimum service. The chat function allows customers with speech or hearing impairments to communicate with a customer advisor via chat. If it becomes clear during the conversation that a follow-up call will be necessary, the chat advisor will make this contact too.