Transferring a contract and taking over the telephone number
Transferring a residential contract
Transfer your mobile or Internet subscription directly in My Swisscom.
Please contact the company that wishes to take over the contract. The company will arrange the transfer,
Transfer your mobile or Internet subscription directly in My Swisscom.
Please contact the company that wishes to take over the contract. The company will arrange the transfer,
Taking over a residential contract
Would you like to take over an existing mobile or Internet contract from another person? Please ask the person to transfer the contract.
If the contract holder is deceased, proceed as follows:
Transferring a business line
You can transfer an Enterprise Customer contract to another person. The contract holder can apply to us to make the switch by completing a form
Choose your support option
Manage in My Swisscom
Manage your products, services and data directly in your account.
Arrange a callback
Choose a time slot and get support from a specialist over the phone.
Chat with Swisscom
The digital assistant Sam helps you with questions about your Swisscom products.
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