Transferring a contract and taking over the telephone number

Transferring a residential contract

Transfer your mobile or Internet subscription directly in My Swisscom.

Go to My Swisscom

Please contact the company that wishes to take over the contract. The company will arrange the transfer,

Transfer your mobile or Internet subscription directly in My Swisscom.

Go to My Swisscom

Please contact the company that wishes to take over the contract. The company will arrange the transfer,

Taking over a residential contract

Would you like to take over an existing mobile or Internet contract from another person? Please ask the person to transfer the contract.

If the contract holder is deceased, proceed as follows:

Death: Cancelling or transferring a contract

Transferring a business line

You can transfer an Enterprise Customer contract to another person. The contract holder can apply to us to make the switch by completing a form

Go to form

Get support

Manage in My Swisscom

Manage your Swisscom products and services in your personal account.

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Chat with Swisscom

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