Transferring a contract and taking over the telephone number
Transferring a residential contract
Transfer your mobile or Internet subscription directly in My Swisscom.
Please contact the company that wishes to take over the contract. The company will arrange the transfer,
Transfer your mobile or Internet subscription directly in My Swisscom.
Please contact the company that wishes to take over the contract. The company will arrange the transfer,
Taking over a residential contract
Would you like to take over an existing mobile or Internet contract from another person? Please ask the person to transfer the contract.
If the contract holder is deceased, proceed as follows:
Transferring a business line
You can transfer an Enterprise Customer contract to another person. The contract holder can apply to us to make the switch by completing a form
Get support
Möchten Sie etwas bestellen? Wir beraten Sie
Manage your Swisscom products and services in your personal account.
Open My Swisscom(opens a new window)
Chatbot Sam helps you instantly, any time. If Sam can't help, a Swisscom employee will take over.
Start ChatDidn't find what you were looking for?
Get personal help from experienced Swisscom customers.
To the Community