Transfer phone number and contract
Take over or transfer your mobile or Internet contract to another person. Or port your number to Swisscom.
Transfer number & contract
Transfer your mobile or Internet subscription directly in My Swisscom.
Please contact the company that wishes to take over the contract. The company will arrange the transfer,
Transfer your mobile or Internet subscription directly in My Swisscom.
Please contact the company that wishes to take over the contract. The company will arrange the transfer,
Would you like to take over someone else's mobile or Internet contract? Ask the person to transfer the contract.
Transfer business number
You can transfer a business customer contract to a private individual.
As the contract holder, you can notify us of the change using the form.
Take number with you
Are you switching to Swisscom and want to take your existing number with you? You will receive the porting form and all the necessary information directly in the order process.
Would you like to take your Swisscom number with you to another provider? Contact your new provider.
Frequently asked questions
How can I take over the contract of a person who has died?
Where can I find the porting form?
If you take out a new subscription with Swisscom and indicate in the order process that you want to take your number with you, you will automatically receive the porting form.
How can I move my number to Swisscom?
Take out a new Swisscom subscription and select in the order process that you want to take your number with you. You will then receive all further information and the porting form.
How can I take my Swisscom number to another provider?
Check with your new provider.
Choose your support option
Manage in My Swisscom
Manage your products, services and data directly in your account.
Arrange a callback
Choose a time slot and get support from a specialist over the phone.
Ask Sam
The digital assistant Sam will help you at any time.
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